AW2 does not map my run!

Question

Level 1

9 points

AW2 does not map my run!

Hi,

How come my Apple Watch 2 only maps my 'Outdoor Walk' and not my 'Outdoor Run'? It's kinda frustrating. I have been through tons of forums and followed all the instructions to make sure the settings is right.

Followed this as well:

Kalibrering af Apple Watch til at forbedre nøjagtigheden af Træning og Aktivitet - Apple-support

Still, doesn't work.

What's wrong? Shouldn't the Apple Watch 2 map my route?

Please help me and let me know if I'm the one doing something wrong.

- Oliver

Apple Watch Series 2, iOS 10.2.1

Posted on Feb 21, 2017 5:55 AM

Reply

Answer 1

Jonathan UK

Level 10

164,015 points

Feb 21, 2017 12:33 PM in response to Jamendog

Hi

The following steps may help:

On your iPhone, go to: Settings > Privacy > Location Services:

Check that Location Services (the main setting at the top) is turned on.
In the list of apps beneath, check that Apple Watch Workout is set to While Using.
If each setting is already enabled:
- Try briefly turning off Location Services and then turning it back on again.
- Try briefly changing the setting for Apple Watch Workout to Never and then back to While Using.
Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.

Restart both your iPhone and your watch:

Close the Watch app, Activity app and Health app (if open) on your iPhone:
- Double-click the Home button, then swipe up on each app preview to close it.
Turn both devices off together, then restart your iPhone first:
- Restart your iPhone, iPad, or iPod touch - Apple Support
- Restart your Apple Watch - Apple Support

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Answer 2

Jamendog Author

Level 1

9 points

Feb 21, 2017 12:33 PM in response to Jonathan UK

Hi Jonathan UK,

Thank you very much for your reply.

I have followed your steps and will do a run tomorrow or the day after tomorrow and check if this solves my problem.

I'll get back to you soon. And again, thank you very much!

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