Files getting deleted automatically

Question

Hi,We have 5 Macbook pros late 2013 models in our office.A couple of users have been facing problems with the data which is stored on these machines.These machines have a 256 GB HDD and about 30% or more space was free when this issue happened.While working on the mbp, some files/directories are being deleted automatically. The users can see the files disappearing infront of their eyes. Just today one of the users lost a VM while he was logged into it. It seems no one else is facing this issue as I was not able to find any reference to it on the internet.Can this be some kind of virus? All of us already have the free version of AVG installed which is updated regularly.Can someone please help us sort this out?Regards,Amit

cavemees · Answer

Addition to my first postCheck if you&#x27;re using Optimised Storage, read the following article to see how storage management works: Free up storage space on your Mac - Apple SupportIn case of using VM software, check this article if you&#x27;re using Optimised Storage: How to use pro apps with Optimized Storage - Apple Support

cavemees · Answer

I am rather thinking that AVG is causing the disappearance of files and would advise to remove it with the uninstaller from AVG.Recommended to read the following article to answer the question why you should remove antivirus software: Effective defenses against malware and other threatsYou can run EtreCheck to check if there is indeed something wrong with the MacBooks: http://etrecheck.com/

Grant Bennet-Alder · Answer

please download and run this non-invasive Utility. It does not even need to be Installed, it can be run directly from the downloads folder and deleted immediately after use if you wish. With the report open, click on the Share icon and post the report to a reply on the forums. It is already laundered of personally-identifiable information.Using etrecheck.

Amit_k · Answer

Hi Grant,Thanks for the prompt response.I have attached a report from my machine. Please do let me know if you see any issues.EtreCheck version: 3.3.3 (397)Report generated 2017-06-06 21:24:45Download EtreCheck fromhttps://etrecheck.comRuntime: 3:57Performance: GoodClick the[Lookup]links for more information from Apple Support Communities.Click the[Details]links for more information about that line.Click the[Remove/Report]links to remove adware or update the whitelist of legitimate software.Click the[Clean up]link to delete unused files.Problem:Other problemDescription:Files deleted automaticallyHardware Information:ⓘ   MacBook Pro (Retina, 13-inch, Early 2013)   [Technical Specifications]-[User Guide]-[Warranty &amp; Service]   MacBook Pro - model: MacBookPro10,2   1 2.6 GHz Intel Core i5 (i5-3230M) CPU: 2-core   8 GB RAM Not upgradeable       BANK 0/DIMM0           4 GB DDR3 1600 MHz ok       BANK 1/DIMM0           4 GB DDR3 1600 MHz ok   Bluetooth: Good - Handoff/Airdrop2 supported   Wireless: en0: 802.11 a/b/g/n   Battery: Health &#x3D; Normal - Cycle count &#x3D; 419Video Information:ⓘ   Intel HD Graphics 4000 - VRAM: 1536 MB       Color LCD 2560 x 1600System Software:ⓘ   macOS Sierra 10.12.5 (16F73) - Time since boot: about 7 hoursDisk Information:ⓘ   APPLE SSD SD256E disk0 : (251 GB) (Solid State - TRIM: Yes)   [Show SMART report]       EFI (disk0s1 - MS-DOS FAT32) &lt;not mounted&gt; : 210 MB       Recovery HD (disk0s3 - Journaled HFS+) &lt;not mounted&gt; [Recovery]: 650 MB       Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 249.77 GB (110.66 GB free)           Core Storage: disk0s2 250.14 GB OnlineUSB Information:ⓘ    USB20Bus        hub_device           Apple Inc. FaceTime HD Camera (Built-in)    USB20Bus        hub_device            hub_device               Apple Inc. Apple Internal Keyboard / Trackpad               Apple Inc. BRCM20702 Hub                   Apple Inc. Bluetooth USB Host Controller    USB30Bus       Western Digital My Passport 25E2Thunderbolt Information:ⓘ   Apple Inc. thunderbolt_busConfiguration files:ⓘ   /etc/sysctl.conf - File exists but not expectedGatekeeper:ⓘ   Mac App Store and identified developersPossible adware:ⓘ  Adware: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist  Adware: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist  2 possible adware files found.[Remove/Report]Clean up:ⓘ   /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist       /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF       Executable not found!   com.adobe.ARM.[...].plist       /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto       Executable not found!   ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist       ~/Library/Application Support/Spigot/ApplicationManager --protect       Executable not found!  3 orphan files found.[Clean up]Kernel Extensions:ⓘ       /Library/Application Support/AVGAntivirus/components/fileshield/unsigned   [loaded]   com.avg.FileShield (3.0.0 - SDK 10.9)[Lookup]       /Library/Extensions   [loaded]   com.paragon-software.filesystems.ntfs (14.0.543 - SDK 10.5)[Lookup]System Launch Agents:ⓘ   [not loaded]   6 Apple tasks   [loaded]   170 Apple tasks   [running]   106 Apple tasksSystem Launch Daemons:ⓘ   [not loaded]   40 Apple tasks   [loaded]   170 Apple tasks   [running]   108 Apple tasksLaunch Agents:ⓘ   [failed]   com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-15)[Lookup]   [running]   com.avg.update-agent.plist (AVG Technologies CZ, s.r.o. - installed 2017-03-31)[Lookup]   [loaded]   com.avg.userinit.plist (Shell Script 59a6db8e - installed 2017-03-31)[Lookup]   [loaded]   com.google.keystone.agent.plist (Google, Inc. - installed 2017-04-26)[Lookup]   [loaded]   com.oracle.java.Java-Updater.plist (? 5d02f971 be93c7fb - installed 2017-03-20)[Lookup]   [running]   com.paragon-software.NTFS.fsnotifyagent.plist (? 9bb873bc b6af8d88 - installed 2016-02-07)[Lookup]   [loaded]   com.paragon.updater.plist (Paragon Software GmbH - installed 2016-02-07)[Lookup]   [not loaded]   com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-02-16)[Lookup]   [not loaded]   com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-12-21)[Lookup]   [loaded]   org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2014-08-12)[Lookup]Launch Daemons:ⓘ   [loaded]   com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-15)[Lookup]   [loaded]   com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-15)[Lookup]   [loaded]   com.adobe.fpsaud.plist (? 2afb3af7 77ec3a65 - installed 2017-04-27)[Lookup]   [loaded]   com.avg.init.plist (Shell Script d34ba41 - installed 2017-03-31)[Lookup]   [loaded]   com.avg.uninstall.plist (Shell Script ced238bd - installed 2017-03-31)[Lookup]   [loaded]   com.avg.update.plist (Shell Script 7a885bf0 - installed 2017-03-31)[Lookup]   [loaded]   com.barebones.authd.plist (? 7d7988a6 9f16f165 - installed 2014-07-23)[Lookup]   [loaded]   com.google.keystone.daemon.plist (Google, Inc. - installed 2017-04-26)[Lookup]   [loaded]   com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25)[Lookup]   [loaded]   com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-12-13)[Lookup]   [loaded]   com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2017-04-29)   [loaded]   com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-12-21)[Lookup]   [not loaded]   com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-02-16)[Lookup]   [loaded]   org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2014-08-12)[Lookup]   [loaded]   org.wireshark.ChmodBPF.plist (? d4207e05 0 - installed 2016-08-11)[Lookup]- /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF: Executable not found!User Launch Agents:ⓘ   [failed]   com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2014-11-17)[Lookup]- /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!   [loaded]   com.avg.home.userinit.plist (Shell Script f316cba9 - installed 2017-03-31)[Lookup]   [loaded]   com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-04-22)Adware! [Remove/Report]       /Applications/uTorrent.app   [failed]   com.spigot.ApplicationManager.plist (? affd95da 0 - installed 2016-04-22)Adware! [Remove/Report]   [loaded]   com.spotify.webhelper.plist (Spotify - installed 2017-02-07)[Lookup]   [loaded]   com.synology.CloudStationBackup.plist (? 2c4ec0e6 0 - installed 2017-06-06)[Lookup]User Login Items:ⓘ   iTunesHelper   Application (Apple, Inc. - installed 2017-05-17)       (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)   VMware Fusion Start Menu   Application       (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)   Android File Transfer Agent   Application       (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)   Viber.old   Application - Hidden       (/Applications/Viber.app.old)   Viber   Application - Hidden       (/Applications/Viber.app)Internet Plug-ins:ⓘ   FlashPlayer-10.6: 25.0.0.171 (installed 2017-05-09)[Lookup]   QuickTime Plugin: 7.7.3 (installed 2017-06-06)   AdobePDFViewerNPAPI: 17.009.20044 (installed 2017-04-13)[Lookup]   AdobePDFViewer: 17.009.20044 (installed 2017-04-13)[Lookup]   Flash Player: 25.0.0.171 (installed 2017-05-09)[Lookup]   o1dbrowserplugin: 5.41.3.0 (installed 2017-04-26)[Lookup]   SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)[Lookup]   googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)[Lookup]   JavaAppletPlugin: Java 8 Update 121 build 13 (installed 2017-03-20)Check versionUser internet Plug-ins:ⓘ   WebEx64: 1.0 (installed 2014-01-17)[Lookup]3rd Party Preference Panes:ⓘ   Flash Player (installed 2017-04-27)[Lookup]   Java (installed 2017-03-20)[Lookup]   MagicPrefs (installed 2012-10-17)[Lookup]   Paragon NTFS for Mac ® OS X (installed 2016-02-07)[Lookup]Time Machine:ⓘ   Skip System Files: NO   Mobile backups: ON   Auto backup: YES   Volumes being backed up:       Macintosh HD: Disk size: 249.77 GB Disk used: 139.11 GB   Destinations:       Untitled [Local]       Total size: 2.00 TB       Total number of backups: 34       Oldest backup: 15/03/17, 6:36 PM       Last backup: 06/06/17, 8:45 PM       Size of backup disk: Excellent           Backup size 2.00 TB &gt; (Disk size 249.77 GB X 3)Top Processes by CPU:ⓘ       81%lb43zaiy.default 639 gecko-crash-server-pipe.639 org.mozilla.machname.1238943842 [and one more argument]       77%com.avg.daemon -n       40%firefox -psn_0_155686       35%mds       28%mtmdTop Processes by Memory:ⓘ   980 MB     kernel_task   827 MB     lb43zaiy.default 639 gecko-crash-server-pipe.639 org.mozilla.machname.1238943842 [and one more argument]   564 MB     firefox -psn_0_155686   180 MB     Mail -psn_0_159783   131 MB     mds_storesTop Processes by Network Use:ⓘ   Input     Output     Process name   2 MB       119 KB     mDNSResponder   1 MB       444 KB     firefox -psn_0_155686   312 KB     22 KB     com.avg.daemon -n   232 KB     11 KB     netbiosd   20 KB     62 KB     apsdTop Processes by Energy Use:ⓘ    50.38 backupd    49.06 com.avg.daemon -n    38.28 mtmd    37.78 mds    30.12 mds_storesVirtual Memory Information:ⓘ   1.78 GBAvailable RAM   625 MB     Free RAM   6.22 GBUsed RAM   1.17 GBCached files   212 MB     Swap UsedDiagnostics Information:ⓘ   2017-06-06 20:24:51   /Library/Logs/DiagnosticReports/com.avg.daemon_2017-06-06-202451_[redacted].cpu_ resource.diag[Details]       /Library/Application Support/AVGAntivirus/*/com.avg.daemon   2017-06-06 19:42:15   /Library/Logs/DiagnosticReports/mdworker32_2017-06-06-194215_[redacted].cpu_reso urce.diag[Details]       /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mdworker32   2017-06-06 19:37:04   /Library/Logs/DiagnosticReports/mdworker32_2017-06-06-193704_[redacted].cpu_reso urce.diag[Details]   2017-06-06 19:32:04   /Library/Logs/DiagnosticReports/mdworker32_2017-06-06-193204_[redacted].cpu_reso urce.diag[Details]   2017-06-06 19:24:45   /Library/Logs/DiagnosticReports/Microsoft Database Utility_2017-06-06-192445_[redacted].cpu_resource.diag[Details]       /Applications/Microsoft Office 2011/*/Microsoft Database Utility.app/Contents/MacOS/Microsoft Database Utility   2017-06-06 18:56:54   /Library/Logs/DiagnosticReports/cloud-backup-ui_2017-06-06-185654_[redacted].cpu _resource.diag[Details]       /Users/[redacted]/*/CloudStation.app/Contents/MacOS/cloud-backup-ui   2017-06-06 14:00:43   /Library/Logs/DiagnosticReports/mds_stores_2017-06-06-140043_[redacted].cpu_reso urce.diag[Details]       /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mds_stores   2017-06-05 16:47:41   /Library/Logs/DiagnosticReports/mdworker32_2017-06-05-164741_[redacted].cpu_reso urce.diag[Details]   2017-06-05 16:35:43   /Library/Logs/DiagnosticReports/mdworker32_2017-06-05-163543_[redacted].cpu_reso urce.diag[Details]   2017-06-05 16:19:16   /Library/Logs/DiagnosticReports/mdworker32_2017-06-05-161916_[redacted].cpu_reso urce.diag[Details]   2017-06-05 15:56:53   /Library/Logs/DiagnosticReports/mdworker32_2017-06-05-155653_[redacted].cpu_reso urce.diag[Details]   2017-06-05 15:49:34   /Library/Logs/DiagnosticReports/mdworker32_2017-06-05-154934_[redacted].cpu_reso urce.diag[Details]   2017-06-05 14:27:31   /Library/Logs/DiagnosticReports/WindowServer_2017-06-05-142731_[redacted].cpu_re source.diag[Details]       /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/Window Server   2017-06-05 14:15:30   /Library/Logs/DiagnosticReports/Console_2017-06-05-141530_[redacted].cpu_resourc e.diag[Details]       /Applications/Utilities/Console.app/Contents/MacOS/ConsoleRegards,Amit

Amit_k · Answer

Hi,The problem has become more frequent now.Out of the 5 machine some have not even logged in to the icloud but still our data is being deleted automatically and is being marked as &#x27;Purgeable&#x27;. I read on the net that the Purgeable data is not actually deleted and can be edited, etc but in our case, the files are not available at all.Can someone please help me with this?Regards,Amit

Amit_k · Answer

Hi,We didn&#x27;t remove AVG from all the machines. It was removed from a couple of them but the issue still persisted and so the AVG on the other machines was retained.The torrent software would only be installed on this single machine.Regards,Amit

Grant Bennet-Alder · Answer

You have adware shown in red in the report: spigot.ApplicationManagerIf you are intending to run VMWare, it does not appear to be installed correctly. It needs to have its kernel extensions in place, otherwise it may not work correctly. It is possible that your complaint of files disappearing is based on VMWare being unable to have highest-priority access to your machine.

BobTheFisherman · Answer

Uninstall both AVG and Torrents from all machines. To continue troubleshooting please focus on one machine only. We don&#x27;t have access to any of the machines. It is of no value to be following our advice for one machine then post results from another machine. Can&#x27;t follow the troubleshooting progress and success when extraneous information is provided.

Amit_k · Answer

I understand. Was supposed to post the report from the machine which doesn&#x27;t have any antivirus or a torrent client but the user was having some problem sharing the report and so I sent a report from my own machine.Regards,Amit

Amit_k · Answer

Hi,About 5 machines are having the same problem. Which includes the one from which I have sent the report. I have AVG installed on my machine and another fellow has some other antivirus. But the issue is the same.Regards,Amit

BobTheFisherman · Answer

I&#x27;ll try once more. Uninstall AVG and all other anti virus apps. This is why we need to focus on one machine. We began troubleshooting then you introduced a report from another computer. Now you say that more machines have the problem and some others have different anti virus installed. Focus on one computer.I don&#x27;t know yet but I suspect you have multiple problems. Your disappearing files are likely being saved to a network drive if all computers are having the same issue. Or, the files from each machine are being moved to the cloud. Or, you have some third party app installed that claims to clean, protect, manage, boost performance etc. But we can&#x27;t determine anything because you keep introducing additional variables like other computers, extraneous reports, and additional third party apps. Focus on one computer.

Grant Bennet-Alder · Answer

I posted this above:If you are intending to run VMWare, it does not appear to be installed correctly. It needs to have its kernel extensions in place, otherwise it may not work correctly. It is possible that your complaint of files disappearing is based on VMWare being unable to have highest-priority access to your machine.

Amit_k · Answer

Hi,I have attached a report from a machine which is the worst affected. This is the one from which we had uninstalled the antivirus. We can look at the issues on this single machine only.Regards,AmitEtreCheck version: 3.3.3 (397)Report generated 2017-06-06 21:15:52Download EtreCheck from https://etrecheck.comRuntime: 1:45Performance: ExcellentClick the [Lookup] links for more information from Apple Support Communities.Click the [Details] links for more information about that line.Click the [Clean up] link to delete unused files.Problem: Other problemDescription:Files are getting deleted everydayHardware Information: ⓘ    MacBook Pro (Retina, 13-inch, Mid 2014)     [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    MacBook Pro - model: MacBookPro11,1    1 2.6 GHz Intel Core i5 (i5-4278U) CPU: 2-core    8 GB RAM Not upgradeable        BANK 0/DIMM0            4 GB DDR3 1600 MHz ok        BANK 1/DIMM0            4 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en0: 802.11 a/b/g/n/ac    Battery: Health &#x3D; Normal - Cycle count &#x3D; 268Video Information: ⓘ    Intel Iris - VRAM: 1536 MB        Color LCD 2560 x 1600System Software: ⓘ    macOS Sierra  10.12.5 (16F73) - Time since boot: less than an hourDisk Information: ⓘ    APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)    [Show SMART report]        EFI (disk0s1 - MS-DOS FAT32) &lt;not mounted&gt; : 210 MB         Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 250.14 GB (153.45 GB free)        Recovery HD (disk0s3 - Journaled HFS+) &lt;not mounted&gt;  [Recovery]: 650 MB USB Information: ⓘ     USB30Bus         Apple Inc. Apple Internal Keyboard / Trackpad         Apple Inc. BRCM20702 Hub             Apple Inc. Bluetooth USB Host Controller Thunderbolt Information: ⓘ    Apple Inc. thunderbolt_busConfiguration files: ⓘ    /etc/sysctl.conf - File exists but not expectedGatekeeper: ⓘ    Mac App Store and identified developersClean up: ⓘ    ~/Library/LaunchAgents/com.synology.CloudStationDrive.plist        /usr/bin/open /Applications/Synology Cloud Station.app        Executable not found!    One orphan file found. [Clean up]Kernel Extensions: ⓘ        /Applications/VMware Fusion.app    [not loaded]    com.vmware.kext.vmci (7.1.0) [Lookup]    [not loaded]    com.vmware.kext.vmioplug.14.1.3 (7.1.0) [Lookup]    [not loaded]    com.vmware.kext.vmnet (7.1.0) [Lookup]    [not loaded]    com.vmware.kext.vmx86 (7.1.0) [Lookup]    [not loaded]    com.vmware.kext.vsockets (7.1.0) [Lookup]        /Library/Application Support/LogMeIn/drivers    [not loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.6949) [Lookup]        /Library/Extensions    [loaded]    com.intel.kext.intelhaxm (6.0.3 - SDK 10.9) [Lookup]System Launch Agents: ⓘ    [not loaded]    6 Apple tasks    [loaded]    187 Apple tasks    [running]    89 Apple tasksSystem Launch Daemons: ⓘ    [not loaded]    36 Apple tasks    [loaded]    182 Apple tasks    [running]    99 Apple tasksLaunch Agents: ⓘ    [running]    com.logmein.logmeingui.plist (? df3bfc9c 8bcafb44 - installed 2017-06-05) [Lookup]    [loaded]    com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2016-07-21) [Lookup]    [not loaded]    com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2016-07-21) [Lookup]    [loaded]    com.oracle.java.Java-Updater.plist (? 4acb1d1b be93c7fb - installed 2017-01-16) [Lookup]    [not loaded]    com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-03-31) [Lookup]    [not loaded]    com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-03-14) [Lookup]Launch Daemons: ⓘ    [loaded]    com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-04-29)    [loaded]    com.intel.haxm.plist (? 42f307e7 0 - installed 2016-06-12) [Lookup]    [not loaded]    com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2016-07-21) [Lookup]    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-09-23) [Lookup]    [loaded]    com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-03-14) [Lookup]    [not loaded]    com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-03-31) [Lookup]    [loaded]    org.wireshark.ChmodBPF.plist (Shell Script d4207e05 - installed 2016-04-27) [Lookup]User Launch Agents: ⓘ    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-03-06) [Lookup]    [loaded]    com.synology.CloudStationBackup.plist (? 2c4ec0e6 0 - installed 2017-06-06) [Lookup]    [failed]    com.synology.CloudStationDrive.plist (? acbd6e85 0 - installed 2017-02-09) [Lookup] - /Applications/Synology Cloud Station.app: Executable not found!User Login Items: ⓘ    TextWrangler    Application         (/Applications/TextWrangler.app)    Google Drive    Application         (/Applications/Google Drive.app)Internet Plug-ins: ⓘ    QuickTime Plugin: 7.7.3 (installed 2017-06-06)    JavaAppletPlugin: Java 8 Update 111 build 14 (installed 2017-06-05) Check versionUser internet Plug-ins: ⓘ    WebEx64: 1.0 (installed 2016-06-30) [Lookup]3rd Party Preference Panes: ⓘ    Java (installed 2017-01-16) [Lookup]Time Machine: ⓘ    Skip System Files: NO    Mobile backups: ON    Auto backup: YES    Volumes being backed up:        Macintosh HD: Disk size: 250.14 GB Disk used: 96.69 GB    Destinations:        Amit Raj Backup HDD [Local]         Total size: 2.00 TB         Total number of backups: 37         Oldest backup: 27/02/17, 16:42         Last backup: 06/06/17, 14:18         Size of backup disk: Excellent            Backup size 2.00 TB &gt; (Disk size 250.14 GB X 3)Top Processes by CPU: ⓘ         6%       WindowServer -daemon         2%       kernel_task         1%       client.conf 1024         1%       fontd         0%       Google Chrome Helper --type&#x3D;renderer [and 15 more arguments]Top Processes by Memory: ⓘ    770 MB        kernel_task    442 MB        Finder    336 MB        Google Drive    262 MB        Google Chrome Helper --type&#x3D;renderer [and 15 more arguments]    221 MB        Telegram -psn_0_53261Top Processes by Network Use: ⓘ    Input         Output        Process name    28 KB         23 KB         mDNSResponder    5 KB          21 KB         assistantd    5 KB          3 KB          Telegram -psn_0_53261    4 KB          3 KB          netbiosd    5 KB          1 KB          Mail -psn_0_45067Top Processes by Energy Use: ⓘ      7.82    WindowServer -daemon      6.68    client.conf 1024      4.90    ReportCrash      3.34    kextdVirtual Memory Information: ⓘ    3.54 GB       Available RAM    1.19 GB       Free RAM    4.46 GB       Used RAM    2.35 GB       Cached files    0 B           Swap UsedDiagnostics Information: ⓘ    2017-06-06 21:15:09    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-211509_[redacted] .crash        /Applications/iBooks.app/Contents/PlugIns/iBooksCacheDelete.appex/Contents/MacO S/iBooksCacheDelete        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:15:09    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-211509_[redacted].c rash        /Applications/Mail.app/Contents/PlugIns/MailCacheDelete.appex/Contents/MacOS/Ma ilCacheDelete        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:15:09    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-211509_[ redacted].crash        /Applications/Xcode.app/Contents/PlugIns/IDECacheDeleteAppExtension.appex/Conte nts/MacOS/IDECacheDeleteAppExtension        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:15:09    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-211509_[redact ed].crash        /Applications/Safari.app/Contents/PlugIns/CacheDeleteExtension.appex/Contents/M acOS/CacheDeleteExtension        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:13:14    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-211314_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:13:14    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-211314_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:13:14    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-211314_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:13:14    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-211314_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:13:09    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-211309_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:13:09    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-211309_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:13:09    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-211309_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:13:08    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-211308_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:11:44    ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2017-06-06-211144_[reda cted].crash        /Applications/Google Drive.app/Contents/PlugIns/FinderSyncAPIExtension.appex/Contents/MacOS/FinderSy ncAPIExtension        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:11:37    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-211137_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:11:32    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-211132_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:11:32    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-211132_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:11:32    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-211132_[redact ed].crash        /Applications/iTunes.app/Contents/PlugIns/iTunesCacheExtension.appex/Contents/M acOS/iTunesCacheExtension        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 21:11:32    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-211132_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:10:06    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-201006_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:10:06    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-201006_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:10:06    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-201006_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:10:06    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-201006_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:51    ~/Library/Logs/DiagnosticReports/PAH_Extension_2017-06-06-200651_[redacted].cra sh        /System/Library/Input Methods/PressAndHold.app/Contents/PlugIns/PAH_Extension.appex/Contents/MacOS/PA H_Extension        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:51    ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2017-06-06-200651_[reda cted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:46    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-200646_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:45    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-200645_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:44    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-200644_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:44    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-200644_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:43    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-200643_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:42    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-200642_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:42    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-200642_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:40    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-200640_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 20:06:40    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-200640_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:52:40    ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2017-06-06-195240_[reda cted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:52:37    ~/Library/Logs/DiagnosticReports/PAH_Extension_2017-06-06-195237_[redacted].cra sh        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:52:31    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-195231_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:52:31    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-195231_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:52:31    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-195231_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:52:31    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-195231_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:49:59    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-194959_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:49:59    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-194959_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:49:59    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-194959_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:36    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-194636_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:36    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-194636_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:36    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-194636_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:35    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-194635_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:29    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-194629_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:29    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-194629_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:28    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-194628_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:28    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-194628_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:23    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-194623_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:23    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-194623_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:22    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-194622_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:22    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-194622_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:22    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-194622_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:21    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-194621_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:20    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-194620_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:46:20    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-194620_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 19:30:02    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-06-193002_[redacted].cr ash        /System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren name]: unrecognized selector sent to instance 0x7fd6f44c5d20&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-06 19:28:44    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-06-192844_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7f81654b5dc0&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-06 19:27:50    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-06-192750_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fddf82783c0&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-06 19:26:56    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-06-192656_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7ff3c17728a0&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-06 19:25:36    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-06-192536_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren name]: unrecognized selector sent to instance 0x7faf6964b400&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-06 19:24:19    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-06-192419_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fd8085ca120&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-06 19:22:50    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-06-192250_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fa5ffa96450&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-06 17:57:28    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-175728_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 17:57:28    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-175728_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 17:57:28    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-175728_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 17:57:28    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-175728_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 17:57:28    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-175728_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 17:16:03    ~/Library/Logs/DiagnosticReports/XcodeBuiltInExtensions_2017-06-06-171603_[reda cted].crash        /Applications/Xcode.app/Contents/PlugIns/XcodeBuiltInExtensions.appex/Contents/ MacOS/XcodeBuiltInExtensions        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 17:16:03    ~/Library/Logs/DiagnosticReports/XCDocumenterExtension_2017-06-06-171603_[redac ted].crash        /Applications/Xcode.app/Contents/PlugIns/XCDocumenterExtension.appex/Contents/M acOS/XCDocumenterExtension        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 16:50:38    ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2017-06-06-165038_[reda cted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 16:48:58    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-164858_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 16:48:58    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-164858_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 16:48:58    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-164858_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 16:48:58    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-164858_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 16:48:58    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-164858_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 15:04:50    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-150450_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 15:04:50    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-150450_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 15:04:50    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-150450_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 15:04:50    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-150450_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 15:04:50    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-150450_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:47:19    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-144719_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:47:19    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-144719_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:47:19    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-144719_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:47:19    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-144719_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:34    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-144634_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:34    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-144634_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:34    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-144634_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:34    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-144634_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:34    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-144634_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:31    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-144631_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:31    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-144631_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:31    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-144631_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:31    ~/Library/Logs/DiagnosticReports/iBooksCacheDelete_2017-06-06-144631_[redacted] .crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:46:31    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-144631_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:41:15    ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2017-06-06-144115_[reda cted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:40:31    ~/Library/Logs/DiagnosticReports/GarageBandExtension_2017-06-06-144031_[redacte d].crash        /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/GarageBan dExtension.appex/Contents/MacOS/GarageBandExtension        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:40:31    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-144031_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:40:31    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-144031_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:40:31    ~/Library/Logs/DiagnosticReports/CacheDeleteExtension_2017-06-06-144031_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:40:29    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-144029_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:40:29    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-144029_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 14:40:29    ~/Library/Logs/DiagnosticReports/IDECacheDeleteAppExtension_2017-06-06-144029_[ redacted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 13:20:55    /Library/Logs/DiagnosticReports/backupd_2017-06-06-132055_[redacted].cpu_resour ce.diag [Details]        /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd    2017-06-06 13:02:24    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-130224_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 13:02:24    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-130224_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 13:02:22    ~/Library/Logs/DiagnosticReports/MailCacheDelete_2017-06-06-130222_[redacted].c rash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 13:02:22    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-130222_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:54:53    /Library/Logs/DiagnosticReports/Mail_2017-06-06-105453_[redacted].cpu_resource. diag [Details]        /Applications/Mail.app/Contents/MacOS/Mail    2017-06-06 10:46:15    /Library/Logs/DiagnosticReports/backupd_2017-06-06-104615_[redacted].cpu_resour ce.diag [Details]    2017-06-06 10:35:04    ~/Library/Logs/DiagnosticReports/PhotosStorageExtension_2017-06-06-103504_[reda cted].crash        /Applications/Photos.app/Contents/PlugIns/PhotosStorageExtension.appex/Contents /MacOS/PhotosStorageExtension        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:35:04    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-103504_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:34:30    ~/Library/Logs/DiagnosticReports/vmware-vmx_2017-06-06-103430_[redacted].crash        /Applications/VMware Fusion.app/Contents/Library/vmware-vmx        Application Specific Information:        *** multi-threaded process forked ***        crashed on child side of fork pre-exec    2017-06-06 10:33:54    ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2017-06-06-103354_[reda cted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:33:19    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-103319_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:33:11    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-103311_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:23:10    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-102310_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:23:10    ~/Library/Logs/DiagnosticReports/PhotosStorageExtension_2017-06-06-102310_[reda cted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:21:36    ~/Library/Logs/DiagnosticReports/iTunesCacheExtension_2017-06-06-102136_[redact ed].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-06 10:13:35    ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2017-06-06-101335_[reda cted].crash        Application Specific Information:        Configuration error: No SDK cache entry for extension!    2017-06-05 21:17:06    ~/Library/Logs/DiagnosticReports/VMware Fusion_2017-06-05-211706_[redacted].crash        /Applications/VMware Fusion.app/Contents/MacOS/VMware Fusion        Application Specific Information:        *** multi-threaded process forked ***        crashed on child side of fork pre-exec    2017-06-05 17:23:45    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-172345_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7f9f7b573bb0&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:23:01    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-172301_[redacted].cr ash        Application Specific Information:        dyld: in dladdr()        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fc6f6d46e60&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:20:44    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-172044_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fd99463fd40&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:19:25    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-171925_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren name]: unrecognized selector sent to instance 0x7fa6add66000&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:14:26    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-171426_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fba7845b320&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:12:50    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-171250_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7f92ad616210&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:11:56    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-171156_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7ff6cae25300&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:11:00    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-171100_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fd590c16f20&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:09:30    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-170930_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fee32573e60&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 17:08:31    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-170831_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fde79dd0050&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 16:53:48    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-165348_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren name]: unrecognized selector sent to instance 0x7fd447663550&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 16:51:38    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-165138_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren name]: unrecognized selector sent to instance 0x7f9fce60a000&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 16:40:03    /Library/Logs/DiagnosticReports/softwareupdated_2017-06-05-164003_[redacted].cr ash        Application Specific Information:        *** Terminating app due to uncaught exception &#x27;NSInvalidArgumentException&#x27;, reason: &#x27;-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7ffe2860e660&#x27;        abort() called        terminating with uncaught exception of type NSException    2017-06-05 13:55:05    /Library/Logs/DiagnosticReports/cloud-backup-ui_2017-06-05-135505_[redacted].cp u_resource.diag [Details]        /Users/[redacted]/*/CloudStation.app/Contents/MacOS/cloud-backup-ui

Amit_k · Answer

Hi,The antivirus was deleted and the &#x27;optimised storage&#x27; option is also disabled but we are still facing this issue.The files/directories are still getting deleted automatically.Regards,Amit

BobTheFisherman · Answer

You did not uninstall AVG completely. Torrents is a good way to get malicious software onto your computer. Uninstall all things Torrent related.