earphone not work

keep having "pop" sound while using B&O earphone with adapter on iphone 7+

iPhone 7 Plus, iOS 10.2

Posted on Feb 23, 2017 6:39 AM

Reply
2 replies

Feb 23, 2017 12:02 PM in response to samson0407

Hello,


Have you tried the adapter with any other earphones? This can troubleshoot if it's the adapter or a problem with your earphones. What about the lightning headphones that came with your iPhone?


You may have gotten a defective product. You may want to contact the manufacturer and ask for their troubleshooting steps. Or ask for a replacement.


You can also check this article, it is for a different topic but I would still suggest the steps:

If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

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earphone not work

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