Before I can get a prompted message with verification code from all my trusted devices, however, I found I can't get any prompted message from any trusted device recently. I need to click the "Didn’t get a verification code?" and then "Get a text message with a code." through SMS for verification.
Anyone know how to fix it from my Apple ID and get those trusted devices prompted with verification code like before? Thanks in advance.
Peter
Get a verification code and sign in with two-factor authenticationIf you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.
From your iPhone, iPad, or iPod touch with iOS 9 and later:
- Go to Settings > iCloud.
- Tap your Apple ID username.
- If your device is offline, tap Get Verification Code.
- If your device is online, tap Password & Security > Get Verification Code.
From your Mac with OS X El Capitan and later:
- Go to Apple Menu > System Preferences > iCloud.
- Click Account Details.
- If your device is offline, click Get Verification Code.
- If your device is online, click Password & Security > Get Verification Code.
If you still can't sign in
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
verification code didn't prompt on trusted device
