How do you get MMS to work on iPhone7 with H2O Wireless

I cannot get MMS to work with H2O Wireless using iPhone7. Per the H2O Wireless, I should be able to edit the APN.

https://www.h2owirelessnow.com/mainControl.php?page=dataManualConfig


View and edit your Access Point Name (APN) on your iPhone and iPad - Apple Support

However, I do not see 'Cellular Network' under 'Settings > Cellular > Cellular Data Options'.


Any suggestions on how I can get it to work?

Posted on Feb 23, 2017 11:45 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2017 8:06 AM

I've messaged H2O and they pointed me to their Terms and Conditions. It basically states the MMS works and exists, but not for iPhones. Specifically, it states: "Note: iPhone devices cannot be used on the network for picture messaging or FaceTime at this time."


Initially, since I had actually tried to ask them about multi-recipient messages, I was wondering what pictures had to do with it. But then I discovered that such messages apparently make use of the MMS system. So I guess I'm out of luck unless I change providers to Cricket or something. (And I checked around - Cricket does support MMS on iPhones. I have a couple of co-workers who use them.)

3 replies
Question marked as Top-ranking reply

Dec 9, 2017 8:06 AM in response to AG2017

I've messaged H2O and they pointed me to their Terms and Conditions. It basically states the MMS works and exists, but not for iPhones. Specifically, it states: "Note: iPhone devices cannot be used on the network for picture messaging or FaceTime at this time."


Initially, since I had actually tried to ask them about multi-recipient messages, I was wondering what pictures had to do with it. But then I discovered that such messages apparently make use of the MMS system. So I guess I'm out of luck unless I change providers to Cricket or something. (And I checked around - Cricket does support MMS on iPhones. I have a couple of co-workers who use them.)

Feb 23, 2017 11:51 AM in response to AG2017

AG2017 wrote:


I cannot get MMS to work with H2O Wireless using iPhone7. Per the H2O Wireless, I should be able to edit the APN.

https://www.h2owirelessnow.com/mainControl.php?page=dataManualConfig


View and edit your Access Point Name (APN) on your iPhone and iPad - Apple Support

However, I do not see 'Cellular Network' under 'Settings > Cellular > Cellular Data Options'.


Any suggestions on how I can get it to work?

You'll need to work that out with H20 Wireless is a carrier feature, suggest you take it into the store and speak to someone about the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do you get MMS to work on iPhone7 with H2O Wireless

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.