Iphone 4S just shows itunes and usb. The phone will not restore

Iphone is stuck on USB charging and Itunes symbol. Cannot turn on or off. Cannot restore through itunes. Please help, I dont mind losing all the info on the phone, I just need to get it working.. Thank you!

Posted on Feb 25, 2017 3:22 PM

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6 replies

Feb 25, 2017 8:28 PM in response to ban Yasharahla

Okay here's the steps for error 1:

Check for hardware issues

If you see error 53, learn what to do. If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 10, 11, 12, 13, 14, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667 1669

Here's what to check:

  1. If iTunes is already open, quit and reopen it.
  2. Make sure that you have the latest version of iTunes.
  3. Check for issues with third-party security software.
  4. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your iPhone, iPad, or iPod.
  5. If you still see the error message, you can check for outdated or modified software or contact Apple Support.


Other error codes here:

Get help with iOS update and restore errors - Apple Support

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Iphone 4S just shows itunes and usb. The phone will not restore

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