How To Fix A Corrupt iPod

Okay, this is my first and possibly last post here, I just thought that I should write my solution to this problem as there are a lot of people suffering with a corrupt iPod. I will first recommend you read this topic also if you're still having problems

http://discussions.apple.com/thread.jspa?messageID=3639883&#3639883

This will be a long post (sorry), so I'll break things up into an EXPLANTION of the problem and the SOLUTION as I think some people will be thankful for a bit of insight and some people just want a solution.
read on...

EXPLANATION:
My problem occured when receiving a second hand iPod, it had some bugs, stutters and general problems so I tried a restore, this is where my real problems started. After the restore music would not always copy correctly to the iPod, some times returning with a "Windows Delayed Write Failure", also some songs and videos would not play sometimes requiring a restart (reset), sometimes they would return me to the menu straight, and sometimes they would play fine. Also the hard disk would make a lot of fuss just to select certain songs or videos, I would even have trouble booting the iPod or detecting in iTunes.
These things led me to believe either: The hard disk was cactus; The hard disk had bad sectors; Or there was a file system error on the hard disk.
When the iPod got really bad it wouldn't properly detect in iTunes, iPod Access, Anapod or Windows, it wouldn't restore in iTunes, and I couldn't access it through windows explorer even in disk mode as it claimed the disk or the control folder had corrupted.
Using some diagnostic tools I discovered the problem was nothing more than a simple and easily fixed FAT32 filesystem error.
The problem is that the iPod uses a FAT32 filesystem which is a 'kind of unstable' but not yet redundant filesystem we used back in the Windows 98 days, I assume it uses this filesystem for compatability reasons as pretty much any pc with Windows 98 or above can access FAT32.
FAT32 stores files in chains, linking one file to another, and branching out like a tree, this system is very easily corruptable due to anything from bad shutdowns or yanking the dock cable of the iPod during copying.

SOLUTION:
1:(optional) Check your iPod by reseting it and when the apple logo first appears hold the middle select button and the rewind button to enter a diagnostic mode. Then press the menu button to enter manual testing. Scroll down to IO and press select, then select the hard disk option, then select the hard disk specs option. Read the data to check your hard disk is detected as the correct size (30Gb in my case), if it isn't then reset the iPod and repeat this step until the hard disk detects as the correct size.

2:Reset your iPod, as the apple logo appears hold down the middle select button and the play button, it will then boot to a screen with a tick in the middle and it will say Disk Mode along the top of the screen.

3: Now load iTunes and then plug the iPod into your computer and let it detect. iTunes should detect your iPod though it may not properly detect it. If iTunes doesn't detect an iPod AT ALL then reset your iPod and repeat steps 2 & 3 until it does.

4: Now your iTunes should display your iPod or an iPod just call IPOD, click on your iPod and restore, you can use the same version software or update - it doesn't matter. Even if your iPod normally recieves an error when retoring it SHOULD restore as long as you're in disk mode. When it is done restoring DO NOT UNPLUG THE IPOD, just let iTunes redetect it.

5: Now go to My Computer and right click on your iPod (could be called Removable Disk and go to properties. Now click on the tools tab and run Scandisk (Check Disk). In the scandisk box that opens tick both check boxes (fix automatically and surface scan) and click run, this will take a while but when it's done go to iTunes and eject the iPod, unplug it from the computer, and reset it.
You have jsut fixed your iPod.

Please if you use this solution and it works for you, post your thanks or comments so I know my time wasn't wasted writing this.
thankyou
-odsmart

Athlon XP, Windows XP Pro

Posted on Dec 27, 2006 2:37 AM

Reply
86 replies

Jul 13, 2007 3:48 AM in response to DRWCons

I found the solution.

Reformatted the ipod by right clicking My Computer then Manage/Storage/Disk Management, then right clicking on the ipod's drive, then Format. You can also do this direct by right clicking on the ipod's drive in My Computer. It took ages for the right click to be recognised (several minutes at least) so be patient. And the quick format worked for me, the longer option made the PC crash.

Once formatted iTunes recognised it as an ipod and finally allowed a restore, although I had to help it along by doing the reset manually while connected.

Jul 19, 2007 7:22 PM in response to odsmart

Thanks for the informative message. Unfortunately, I run into a problem while trying step 5. Specifically, the Disk Check is instantaneous. In fact, it seems as though my computer does nothing! If I ignore this fact, and precede as per your directions, the iPOD still has problems with being corrupt. Also, I have tried performing both regular and quick formats from the My Computer menu, while the iPOD was in regular and disk modes. Any suggestions would be appreciated. Oh, and by the way, in the configuration menu, all tests pass (with the exception of the iRAM test which resets my iPOD) and the hard drive shows up at near full capacity (18GB). Thanks!

Jul 19, 2007 9:52 PM in response to odsmart

I have read most of the posts here - very informative.

My problem is that my iPod (30 GB) just sits there and the screen flashes every few seconds. Nothing shows on the screen when it flashes. I can't reset - I've tried the select+menu, select+rewind, select+play...all to no avail.

My computer will not recognize the drive when I connect it via usb either.

The iPod has been working great for 18 months. Last night we turned it on with the battery icon having a very slight red strip on the indicator and just let it run out. When I plugged it in (via USB) today, I came back after an hour and found the flickering. I've been stuck ever since.

HELP!!!

HP Windows Vista

Jul 19, 2007 10:09 PM in response to odsmart

Did your 30GB show as 27GB under the HD Info? I have reattempted this many times, but it always shows as 27GB.

Anyways, I do get to the point where I am given the option to restore my iPod, but after clicking Restore and confirming my decision, I always receive an error saying "There was a problem downloading the iPod software for the "iPod". The requested resource was not found".

Jul 30, 2007 3:14 PM in response to odsmart

Hi odsmart...all,

i have tried everything you said...it seems to stop the sad icon from coming up...but my ipod freezes anytime i try to sync or even copy songs manually and gives me an error like "the ipod "myIpodName" can not be synced.The requested file cannot be found" or something relating to that( this is if am syncing with itunes), i have to do a reset to unfreeze my ipod

Its frustrating...wat can i do to resolve this issue??
thanks in advance

Jul 30, 2007 8:03 PM in response to odsmart

I am having the same issues as many of you! I am beyond frustrated. I'm really upset as I need this iPod for my bridal shower on the weekend and it had to go and get corrupt.

I have restored it. There is nothing on my iPod. I updated and reinstalled iTunes. Even now, iTunes will not recognize my iPod. It says that the iPod is corrupt and needs to be restored. I checked the amount of space on the iPod and there is 56GB (it is a 60GB iPod).

So when iTunes tells me it is corrupt and it needs to be restored, I select 'Restore' as that is the only option I have, and it says it cannot locate the file?? Huh????

Someone, PLEASE HELP ME!!!!!!!!!!!

Jul 30, 2007 9:15 PM in response to odsmart

First of all thanks for helping everyone. I need help!!!!

ok I have a ipod gen. 4(click wheel) It's pluged in becuase in order to try to put it force it into disck mode it have to be charged. And It has an (very low battery) icon first (I can't hear the click noise when its on this) and then it goes on an (apple) icon and you can hear the clicking noise then it goes to the (sick ipod) still hear theclicking and then it goes to the (floder) icon with the clicking then it goes to the do not disconnect sign snd then back to the (very low battery) with no clicking and it repeats its self all over. Help please.

Jul 30, 2007 9:43 PM in response to Fafnir Lux

The problem is in the definition of how many bytes are in a gigabyte.

Let me use kilobyte for my example because the numbers are easier. I can correctly define a kilobyte as either 1000 bytes or 1024 bytes. If I use the "1000" definition, then I can state a larger quantity of KB in my storage device than I can if I use the "1024" definition.

The 80GB value is based on 1,000,000,000 bytes per gig while the 74.29GB value is based on 1,073,741,824 bytes per gig but they both represent the same total quantity of bytes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How To Fix A Corrupt iPod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.