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How To Fix A Corrupt iPod

53606 Views 86 Replies Latest reply: Aug 1, 2007 10:09 PM by Mehnaz Q RSS
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odsmart Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 27, 2006 2:37 AM
Okay, this is my first and possibly last post here, I just thought that I should write my solution to this problem as there are a lot of people suffering with a corrupt iPod. I will first recommend you read this topic also if you're still having problems

http://discussions.apple.com/thread.jspa?messageID=3639883&#3639883

This will be a long post (sorry), so I'll break things up into an EXPLANTION of the problem and the SOLUTION as I think some people will be thankful for a bit of insight and some people just want a solution.
read on...

EXPLANATION:
My problem occured when receiving a second hand iPod, it had some bugs, stutters and general problems so I tried a restore, this is where my real problems started. After the restore music would not always copy correctly to the iPod, some times returning with a "Windows Delayed Write Failure", also some songs and videos would not play sometimes requiring a restart (reset), sometimes they would return me to the menu straight, and sometimes they would play fine. Also the hard disk would make a lot of fuss just to select certain songs or videos, I would even have trouble booting the iPod or detecting in iTunes.
These things led me to believe either: The hard disk was cactus; The hard disk had bad sectors; Or there was a file system error on the hard disk.
When the iPod got really bad it wouldn't properly detect in iTunes, iPod Access, Anapod or Windows, it wouldn't restore in iTunes, and I couldn't access it through windows explorer even in disk mode as it claimed the disk or the control folder had corrupted.
Using some diagnostic tools I discovered the problem was nothing more than a simple and easily fixed FAT32 filesystem error.
The problem is that the iPod uses a FAT32 filesystem which is a 'kind of unstable' but not yet redundant filesystem we used back in the Windows 98 days, I assume it uses this filesystem for compatability reasons as pretty much any pc with Windows 98 or above can access FAT32.
FAT32 stores files in chains, linking one file to another, and branching out like a tree, this system is very easily corruptable due to anything from bad shutdowns or yanking the dock cable of the iPod during copying.

SOLUTION:
1:(optional) Check your iPod by reseting it and when the apple logo first appears hold the middle select button and the rewind button to enter a diagnostic mode. Then press the menu button to enter manual testing. Scroll down to IO and press select, then select the hard disk option, then select the hard disk specs option. Read the data to check your hard disk is detected as the correct size (30Gb in my case), if it isn't then reset the iPod and repeat this step until the hard disk detects as the correct size.

2:Reset your iPod, as the apple logo appears hold down the middle select button and the play button, it will then boot to a screen with a tick in the middle and it will say Disk Mode along the top of the screen.

3: Now load iTunes and then plug the iPod into your computer and let it detect. iTunes should detect your iPod though it may not properly detect it. If iTunes doesn't detect an iPod AT ALL then reset your iPod and repeat steps 2 & 3 until it does.

4: Now your iTunes should display your iPod or an iPod just call IPOD, click on your iPod and restore, you can use the same version software or update - it doesn't matter. Even if your iPod normally recieves an error when retoring it SHOULD restore as long as you're in disk mode. When it is done restoring DO NOT UNPLUG THE IPOD, just let iTunes redetect it.

5: Now go to My Computer and right click on your iPod (could be called Removable Disk and go to properties. Now click on the tools tab and run Scandisk (Check Disk). In the scandisk box that opens tick both check boxes (fix automatically and surface scan) and click run, this will take a while but when it's done go to iTunes and eject the iPod, unplug it from the computer, and reset it.
You have jsut fixed your iPod.

Please if you use this solution and it works for you, post your thanks or comments so I know my time wasn't wasted writing this.
thankyou
-odsmart
Athlon XP, Windows XP Pro
  • Jillaine Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 27, 2006 2:55 AM (in response to odsmart)
    Wow, that's a patient iPod user! I would have tossed it prior to finishing the instructions, let alone figuring it out. Good for you!
    iMac + PowerBook G4 + 5th Gen, Shuffle + Nano iPods (kids!), Mac OS X (10.4.8)
  • mattrsx Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 27, 2006 9:43 AM (in response to odsmart)
    Ok, when i was tryin to do the "restore" part of this, a messege came up with error number "[1418]" and my iPod froze again. Any ideas?
    30G iPod Video, Windows XP
  • Klomash Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 27, 2006 7:46 PM (in response to odsmart)
    I am also having problems restoring my Ipod, even while in disk mode. This is quite frustrating!
    Fifth Generation iPod, Windows XP Pro
  • raab Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 27, 2006 10:48 PM (in response to odsmart)
    when i try to restore my brand new IPOD...i get the message "There was a problem downloading the ipod software for the ipod "ipod". The requested resourc3e could not be found... what should i do....also...is it normal to hear a grinding sound from the hard drive...it made the noise when it first screwed up but now it wont do it....i can do everything you said to do except when i go to my computer and click on removable disk everything stops responding...
    ZE2000, Windows XP, HP Pavilion
  • raab Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 28, 2006 12:26 PM (in response to odsmart)
    well i am behind a router so i took to my GF's house and the IPOD wouldnt update there either....since its brand new and i hve the extended warranty im going to send it in...i cant run scandsik or anything on it and a repair company told me its probably because the hard drive is toast....but...your fixes did helpfix me ladys ipod...it runs way better now...
    ZE2000, Windows XP, HP Pavilion
  • raab Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 28, 2006 8:28 PM (in response to odsmart)
    BTW i learned that there is a diagnostic mode on these ipod...instead of menu and select you push reverse and select...
    ZE2000, Windows XP, HP Pavilion
  • raab Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 30, 2006 3:10 AM (in response to odsmart)
    actually a friend of mine said he had an older ipod that he was ******* around with and when he reformatted it the comp uter wouldnt recognize it as an ipod anymore
    ZE2000, Windows XP, HP Pavilion
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