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52568 Views 86 Replies Latest reply: Aug 1, 2007 10:09 PM by Mehnaz Q
Currently Being ModeratedDec 27, 2006 2:55 AM (in response to odsmart)Wow, that's a patient iPod user! I would have tossed it prior to finishing the instructions, let alone figuring it out. Good for you!iMac + PowerBook G4 + 5th Gen, Shuffle + Nano iPods (kids!), Mac OS X (10.4.8)
Currently Being ModeratedDec 27, 2006 4:51 AM (in response to odsmart)I created this guide because iPod corruption seems like a huge problem affecting and frustrating many many users and without a clear solution, just browsing these forums is proof of that. We don't all have the time/money/inclination/money or money to send our iPod's off for repair, or to buy new ones, or to throw out our iPod's because of a seemingly unfixable problem.
I hope this guide helps out those of us that don't have money spewing out of our "you know whats".Athlon XP, Windows XP Pro
Currently Being ModeratedDec 27, 2006 5:19 PM (in response to mattrsx)Okay, before we start...
The iPod MUST BE booted into Disk Mode to be able to complete a restore in iTunes. Double check that you've done this. Boot into Disk Mode THEN boot iTunes THEN plug your iPod in to the pc. You should be able to do a restore once it detects (like I said in the main post, the iPod will probably only half detect).
You could also try a scandisk BEFORE & AFTER restoring, but in my case I could only scandisk the iPod after restoring.
Failing doing these things, just post a reply here and we'll try something else...Athlon XP, Windows XP Pro
Currently Being ModeratedDec 27, 2006 8:38 PM (in response to Klomash)Alright...
Assuming you've followed ALL the steps correctly and in order and your iPod still won't restore in iTunes, the only option remaining is a regular full windows format of the iPod.
1: Go to My Computer after mounting your iPod in Disk Mode (absolutely neccessary). Right click on your iPod (maybe seen as Removable Disk) and go to format.
2: In the box that opens you should see some options, UNCHECK Quick Format and make sure that it's going to format it as FAT32, then click Format. This will scrub your iPod clean, replacing the filesystem entirely. THIS IS NOT A RESTORE, you may need to unmount and reset your iPod into regular mode when this is done, but I'd probably just skip resetting it and go straight into iTunes.
3: Load iTunes and plug your iPod back in to do a restore and get the iPod up and running again.
1: I never mentioned this in the main post because it should be an absolute last resort. Having your iPod's Hard Disk running constantly for as long as it takes to do a full format can slightly reduce the iPods lifespan, but if it's necessary (and only when necessary) I can't see the harm. The same goes for a scandisk surface scan. The iPods hard disk isn't made to be running constantly so bear that in mind.
2: All things don't work for all people, the only way I can make a clear & concise guide is by getting as much detailed feedback as I can, so if this works for you or not, I'd like to hear from you.
3: An iPod hard disk like any hard disk is still prone to bad sectors (rare as they are). Distinguishing the difference between a filesystem error and some bad sectors on a corrupt iPod is a job in itself, also bear that in mind.
Good luck!Athlon XP, Windows XP Pro
Currently Being ModeratedDec 27, 2006 10:48 PM (in response to odsmart)when i try to restore my brand new IPOD...i get the message "There was a problem downloading the ipod software for the ipod "ipod". The requested resourc3e could not be found... what should i do....also...is it normal to hear a grinding sound from the hard drive...it made the noise when it first screwed up but now it wont do it....i can do everything you said to do except when i go to my computer and click on removable disk everything stops responding...ZE2000, Windows XP, HP Pavilion
alright... this one's for raab in Montana
I'll break your question down into parts to make things easier.
1: The download error. I don't think your problem is actual iPod corruption per se, it sounds more like an Internet download problem. iTunes requests software (firmware) updates from the server for you and downloads it to your computer, Then updates your iPod. If the problem is that iTunes can't download the software then all the restoring/formatting and scandisking in the world won't help you. I really need a little more info but I think this may help: Are you on ADSL? Alot of Internet providers will not give you a static IP unless you ask and/or pay for one. Long story short, If you are behind a router, gateway or firewall your pc may be blocking the ports that iTunes requires for it's update service. One solution would be to boot your pc into safe mode, cancel the restore option and when your pc is finished booting just try to update your iPod through iTunes. Using safe mode means most antivirus/firewall services won't be running so you may be able to update that way. If not? Well post me some info on your internet connection, all I need to know is if you're on ADSL or not, and what make and model of router you use if you have one. In the mean time, try taking your iPod to a friends pc and installing iTunes and updating it there, if it works there then you'll know it's your pc/setup. Oh well, let me know.
2: The grinding noise? They do make a noise when scanning through looking for songs and the like, and sometimes they do it for a while but I'm not sure if I'd describe the sound as "grinding". Perhaps if my first answer didn't help then you have bigger problems (hardware problems) I'm not sure, if I could hear your iPod from Australia I'd be able to tell you if it's alright or not.
3: I mentioned above that my main posts are fixes not to be undertaken unless your iPod has similar symptoms to mine, I cannot stress enough that things like scandisk and format are NOT supposed to be run on an iPod, at least not on a regular basis, and definatly not one after the other. IF ANYBODY'S iPOD DOES NOT EXIHIBIT THE SYMPTOMS IN THE MAIN POST DO NOT USE THE FIX. In particular Raab, your problem seems to be elsewhere.
Let me know how you go...Athlon XP, Windows XP Pro
Currently Being ModeratedDec 28, 2006 12:26 PM (in response to odsmart)well i am behind a router so i took to my GF's house and the IPOD wouldnt update there either....since its brand new and i hve the extended warranty im going to send it in...i cant run scandsik or anything on it and a repair company told me its probably because the hard drive is toast....but...your fixes did helpfix me ladys ipod...it runs way better now...ZE2000, Windows XP, HP Pavilion
Yeah, probably best to send it in, I don't think corruption was your problem anyway. Good for your lady friend though, great to hear this is helping people out.
Thanks for feedback.Athlon XP, Windows XP Pro
Yeah, that was mentioned in one of the main posts. But if anyone can post the diagnostic boot command for older iPods that'd be great, as these fixes will work on any Hard Disk driven iPod (conditions apply).
BTW I TURNED 25 TODAY!!!
Keep posting the feedback, it is very helpful.
Thanks.Athlon XP, Windows XP Pro
Currently Being ModeratedDec 30, 2006 3:10 AM (in response to odsmart)actually a friend of mine said he had an older ipod that he was ******* around with and when he reformatted it the comp uter wouldnt recognize it as an ipod anymoreZE2000, Windows XP, HP Pavilion
Yep that'd be about right. In my last post I said a couple of things, that these fixes are cool for older iPods as well and that these fixes are cool for any Hard Disk driven iPod. I said "older iPod" because I'm not sure if there is an older Video iPod than a 30Gig, to clarify a little, these fixes are cool for any Hard Disk driven Video iPod, because as far as I know (help me out here)only the Video iPods have Hard Drives and these fixes are for fixing said Hard Drives.
But maybe you can help your friend a little.
You see, I'm going to assume he has a regular iPod just for music and without video. This means the iPod uses flash memory instead of a hard drive. This would explain his formatting problems. Two solutions here.
1: This one's a bit obvious but... A regular iTunes restore should help, assuming iTunes will detect the iPod. since this is so obvious, I'll just skip to the next point.
2: Get someone else with the same model iPod (nano if your friend has a nano for example). ON THEIR COMPUTER (important) use a hard disk cloning tool (yeah I know, his iPod uses flash memory but this should work still) to clone the other persons entire iPod to an image. This should be harmless for the other persons iPod since no data should be written to the iPod, only read from it; NOTE Make sure the destination image doesn't go on the person's iPod your working with, stick it on their Hard Disk.
THEN... Take the image home, reformat the iPod (it's already stuffed anyway so this is worth a shot) and use THE SAME cloning tool to unpack the image onto your stuffed iPod. Unplug the iPod, reset it, plug it into iTunes and restore it.
What will this do? Hopefully take a working filesystem & software off an already working iPod to write onto yours after the format that should never have been done, thus getting it running again.
If your friend is game enough to try all that, then let me know how it goes, it's a simple operation but it can seem complex depending on your level of computer savvy. If this solution is no good then post me details on his model of iPod.
Thanks.Athlon XP, Windows XP Pro