Hello, recently I woke up to discover that my phone seized up over night.
It's stuck on the lock screen and I cannot turn it off in any form bar sleep. I cannot do a hard reset, I cannot even enter the home screen. I've tried everything but nothing works, to my dismay.
Any ideas? I want resetting it to be a very last resort.
Cheers.
iPhone 5, iOS 10.2
Hi
If Zoom has been enabled on your iPhone, it may help to:
If your iPhone remains unresponsive and cannot be restarted normally, it may help to force restart it by pressing and holding down both the Sleep/wake button and the Home button for at least 10 seconds, until you see the Apple logo:
Restart your iPhone, iPad, or iPod touch - Apple Support
If your iPhone remains frozen, follow the steps here:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
Hi
If Zoom has been enabled on your iPhone, it may help to:
If your iPhone remains unresponsive and cannot be restarted normally, it may help to force restart it by pressing and holding down both the Sleep/wake button and the Home button for at least 10 seconds, until you see the Apple logo:
Restart your iPhone, iPad, or iPod touch - Apple Support
If your iPhone remains frozen, follow the steps here:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
Phone screen stuck on zoom on lock screen
