Tunes,12.5.5.5 Unresponsive right after opening

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Level 1

4 points

Tunes,12.5.5.5 Unresponsive right after opening

Tunes,12.5.5.5 When I launch Tunes it goes straight to the Artist Section and then becomes unresponsive. I will let it sit for a couple of hours and still unresponsive. The only way out is to kill it with Task Manager.

I've replaced the Library and still no good.

Anyone else having this issue?

null-OTHER, Windows 10, iTunes 12.5.5.5

Posted on Feb 26, 2017 2:58 PM

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Answer 1

javaliga

Level 10

120,179 points

Feb 26, 2017 6:10 PM in response to AaronInWa

The general troubleshooting advice when iTunes fails to install properly (and reinstalling or repairing it does not work) is to remove not only iTunes but all related components, reboot, remove the target installation folders and reinstall. See the "Removing and reinstalling iTunes and other software components" section in turingtest2's excellent troubleshooting guide:

Troubleshooting issues with iTunes for Windows updates

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