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cancel restore at icloud

Hi guys,anybody know how to cancel restore at icloud setting? Because until now my iphone can not update the software because of that.thanks

iPhone 7, iOS 10.1.1

Posted on Feb 26, 2017 6:42 PM

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Posted on Feb 27, 2017 12:18 PM

if you want to stop restoring the phone from an iCloud backup because you want to update the software, go to Settings>iCloud>Backup>Stop restoring phone. Once you stop the backup from restoring, you should be able to update the iOS.

2 replies

Feb 27, 2017 12:05 PM in response to realino

Greetings realino,

Thanks for using Apple Support Communities.

I see that you would like to cancel the restore of iCloud. Your iPhone can't update the software because of this.

I suggest checking out the steps in article: If you can‘t update or restore your iPhone, iPad, or iPod touch , specifically:

Put your device in recovery mode and set it up again

  1. Make sure that you're using the latest version of iTunes.
  2. If iTunes is already open, close it. Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
  3. While your device is connected, force restart it with these steps:
    • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time. Don't release the buttons when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time. Don't release the buttons when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.
      User uploaded file
  4. When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device. If the download takes more than 15 minutes and your device exits recovery mode, let the download finish, then repeat these steps.
    User uploaded file
  5. After the Update or Restore completes, set up your device.

Get more help

Contact Apple Support if you can’t update or restore your device with recovery mode, or you can't use recovery mode because of broken or stuck buttons.


Let me know if this helps.

Cheers.

cancel restore at icloud

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