iCloud tabs disappear in Safari, over and over

I use iCloud for Safari a lot but lately the iCloud tabs button in Safari for macOS Sierra keeps disappearing. It's also gone from the custimize toolbar options.

The only way to get it back is disable and enable Safari in iCloud settings... but that's not fun to do every day.


Is there a way to fix this? I can't imagine I did something to break it. I am up to date on all software (both Mac as iDevices), the settings for syncing tabs are on, everywhere. I tried to clean Safari's history, etc.

Didn't completely signed off from iCloud though, because that forces a complete reupload of iCloud Photo Library which causes all other sorts of problems.

MacBook Pro (Retina, 15-inch, Mid 2014), macOS Sierra (10.12.3)

Posted on Feb 27, 2017 8:13 AM

Reply
12 replies

Mar 28, 2017 7:18 AM in response to BCmacD

I still have the option in Customize Toolbar.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.




Safe Mode - About El Capitan also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Aug 11, 2017 1:41 PM in response to Payton Garner

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit the application.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.


Thanks to leonie for some information contained in this.

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iCloud tabs disappear in Safari, over and over

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