When I run the etrecheck program I always get the error:
[failed] com.maintain.PurgeInactiveMemory.plist (2017-01-13)
I am also still have my screen going black and then having to restart.
I wonder if this is my problem and how I might correct it.
Thanks
Dan
iMac, OS X El Capitan (10.11), sierra
Please post the EtreCheck output
<https://discussions.apple.com/docs/DOC-6174> or <https://etrecheck.com>
Maybe someone in the forum can help you.
The .plists are generally in one of 3 directories
you can use Finder -> Go -> Go to Folder to get to any of these directories
NOTE: Generally speaking, the volunteers helping in the forums do not like memory cleaners, Mac cleaners, nor anti-virus packages, as they tend to cause more problems then they solve.
I don't have any antivirus or Mac cleaners. I do have a memory cleaner that I got off the App Store.
I can delete there memory cleaner and try again. Can this be deleted:
com.maintain.PurgeInactiveMemory.plist
Dan
Get rid of "Cocktail" as well as any memory "cleaners". Uninstall those products according to their respective instructions.
Excerpted from Effective defenses against malware and other threats:
Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.
Keep in mind the fact that Apple facilitates a store for 3rd party developers to sell these products and provide Apple with a portion of that sale does not constitute these products are needed or even tested by Apple.
Here is the etreCheck from a few minutes ago. Showing there is not enough available memory
Earlier today I ran tech tool and it shows there is nothing wrong with my memory. My iMac has 16 gigabytes of memory. The activity monitor shows that I have these programs running: safari MS outlook, etrecheck, and the activity monitor
EtreCheck version: 3.1.5 (343)
Report generated 2017-02-27 13:08:03
Download EtreCheck from https://etrecheck.com
Runtime 2:29
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Hardware Information: ⓘ
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 2.8 GHz Intel Core i5 (i5) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 1920 x 1080
System Software: ⓘ
macOS Sierra 10.12.3 (16D32) - Time since boot: about 2 hours
Disk Information: ⓘ
WDC WD1001FALS-40Y6A0 disk0 : (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (437.53 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
USB Information: ⓘ
Seagate BUP Slim BK
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital My Passport 0748
HP HP Officejet Pro 8610
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Firewire Information: ⓘ
LaCie d2 quadra (button) 800mbit - 800mbit max
disk2s1 (disk2s1) <not mounted> : 32 KB
disk2s2 (disk2s2) <not mounted> : 66 KB
disk2s3 (disk2s3) <not mounted> : 66 KB
disk2s4 (disk2s4) <not mounted> : 115 KB
LaCie Data (disk2s6) /Volumes/LaCie Data : 1.99 TB (1.75 TB free)
eDrive (disk2s7) <not mounted> : 12.13 GB
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/TechTool Pro 9.app
[not loaded] com.micromat.driver.spdKernel (1.0 - SDK 10.11 - 2017-02-27) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.8 - 2017-02-27) [Support]
/Applications/Wondershare AllMyTube.app
[loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6 - 2017-02-26) [Support]
/Library/Checkmate/CheckmateAgent.app
[not loaded] com.micromat.driver.SPDKernel (1.0 - SDK 10.8 - 2017-01-18) [Support]
/Library/Extensions
[loaded] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10 - 2017-02-23) [Support]
/System/Library/Extensions
[loaded] com.f-secure.kext.fsauth (0.5.0 - 2017-02-19) [Support]
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5 - 2017-02-19) [Support]
[loaded] com.hzsystems.terminus.driver (4 - 2017-02-19) [Support]
/Users/[redacted]/Apowersoft/Mac Online Launcher/Mac Online Launcher.app
[loaded] com.Apowersoft.driver.AudioDevice (1.6.7 - SDK 10.11 - 2017-02-23) [Support]
[not loaded] com.Cycling74.driver.Soundflower (1.0.0 - SDK 10.8 - 2017-02-23) [Support]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 179 Apple tasks
[running] 78 Apple tasks
[killed] 15 Apple tasks
15 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 40 Apple tasks
[loaded] 172 Apple tasks
[running] 92 Apple tasks
[killed] 8 Apple tasks
8 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-05-30) [Support]
[loaded] com.f-secure.relauncher.plist (2015-10-02) [Support]
[loaded] com.f-secure.trasher.plist (2015-10-02) [Support]
[not loaded] com.maintain.LogOut.plist (2017-01-13)
[not loaded] com.maintain.Restart.plist (2017-01-13)
[not loaded] com.maintain.ShutDown.plist (2017-01-13)
[not loaded] com.maintain.Sleep.plist (2017-01-13)
[running] com.maintain.SystemEvents.plist (2017-01-13)
[running] com.micromat.CheckmateAgent.plist (2017-01-18) [Support]
[running] com.micromat.TechToolProAgent.plist (2017-02-27) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2017-02-19) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2017-01-30) [Support]
[loaded] com.apple.installer.osmessagetracing.plist (2017-01-13)
[loaded] com.f-secure.fsavd-suppressor.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsavd.dbhelper.plist (2015-10-02) [Support]
[running] com.f-secure.fsavd.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsmac.firewall.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsmac.guts2downloader.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsmac.licensetool.plist (2015-10-02) [Support]
[running] com.f-secure.orspclient.plist (2015-10-02) [Support]
[not loaded] com.maintain.CocktailScheduler.plist (2017-01-13)
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (2017-01-13)
[running] com.malwarebytes.HelperTool.plist (2017-02-15) [Support]
[running] com.micromat.CheckmateIdleDaemon.plist (2017-01-18) [Support]
[not loaded] com.micromat.CheckmateWorkerDaemon.plist (2017-01-18) [Support]
[running] com.micromat.TechToolProDaemon.plist (2017-02-27) [Support]
[running] com.microsoft.autoupdate.helper.plist (2016-12-12) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-12-13) [Support]
[loaded] com.rogueamoeba.instanton-agent.plist (2016-07-07) [Support]
User Launch Agents: ⓘ
[running] com.amazon.music.plist (2017-02-17) [Support]
[running] com.imobie.silentcleanserver.plist (2017-02-17) [Support]
[running] com.spotify.webhelper.plist (2017-02-26) [Support]
User Login Items: ⓘ
Wondershare Helper Compact Application
(~/Library/Application Support/Helper/Wondershare Helper Compact.app)
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
QuickTime Plugin: 7.7.3 (2017-01-13)
Flash Player: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
SharePointBrowserPlugin: 14.5.5 - SDK 10.6 (2015-10-01) [Support]
Google Earth Web Plug-in: 7.1 (2016-04-25) [Support]
PepperFlashPlayer: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
Silverlight: 5.1.50901.0 - SDK 10.6 (2016-11-10) [Support]
JavaAppletPlugin: Java 8 Update 121 build 13 (2017-02-19) Check version
Safari Extensions: ⓘ
AllMyTube - Wondershare - http://www.wondershare.com (2016-07-19)
3rd Party Preference Panes: ⓘ
Safe Anywhere Mac Settings (2017-02-19) [Support]
Flash Player (2017-01-30) [Support]
Java (2017-02-19) [Support]
TechTool Protection (2017-02-27) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 561.82 GB
LaCie Data: Disk size: 1.99 TB Disk used: 235.69 GB
Destinations:
New Backup [Local]
Total size: 2.00 TB
Total number of backups: 22
Oldest backup: 2/17/17, 12:28 AM
Last backup: 2/27/17, 12:23 PM
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 797.51 GB X 3)
Top Processes by CPU: ⓘ
4% mdworker(13)
2% WindowServer
1% trustd(3)
1% fontd
0% kernel_task
Top Processes by Memory: ⓘ
1.06 GB kernel_task
279 MB Microsoft Outlook
213 MB mdworker(13)
197 MB fsavd(7)
164 MB mds_stores
Virtual Memory Information: ⓘ
12.43 GB Available RAM
9.41 GB Free RAM
3.57 GB Used RAM
3.03 GB Cached files
47 MB Swap Used
Diagnostics Information: ⓘ
Feb 27, 2017, 10:45:32 AM ~/Library/Logs/DiagnosticReports/_2017-02-27-104532_[redacted].crash
andriiliakh.Instant-Translate - /private/var/folders/*/Instant Translate.app/Contents/MacOS/Instant Translate
Feb 27, 2017, 10:40:36 AM Self test - passed
Feb 26, 2017, 05:32:53 PM /Library/Logs/DiagnosticReports/media-indexer_2017-02-26-173253_[redacted].cpu_ resource.diag [Details]
/System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCSer vices/media-indexer.xpc/Contents/MacOS/media-indexer
Feb 26, 2017, 07:38:21 AM /Library/Logs/DiagnosticReports/Amazon Music_2017-02-26-073821_[redacted].cpu_resource.diag [Details]
/Applications/Amazon Music.app/Contents/MacOS/Amazon Music
Feb 25, 2017, 06:21:06 PM /Library/Logs/DiagnosticReports/media-indexer_2017-02-25-182106_[redacted].cpu_ resource.diag [Details]
Feb 25, 2017, 11:42:18 AM ~/Library/Logs/DiagnosticReports/Mail_2017-02-25-114218_[redacted].crash
com.apple.mail - /Applications/Mail.app/Contents/MacOS/Mail
I shutdown my iMac. Pulled the power cord for a few minutes, Restarted clearing the pram and everything came up clean. No errors
I am at a loos to know why the memory is getting clogged up>
Dan
DanMccarter wrote:
I am at a loos to know why the memory is getting clogged up>
Define "clogged up".
DanMccarter wrote:
I don't have any antivirus or Mac cleaners.
That Mac is a mess of utterly useless "anti-virus" and "cleaning" garbage. Fix it by uninstalling all that junk.
Clooged up means that I have 16 Gig of memory and can't load the operating system but when I I shutdown my iMac. Shutoff the power cord for a few minutes, and restarted clearing the pram all the red errors went away.
[killed] 15 Apple tasks
15 processes killed due to insufficient RAM
[killed] 8 Apple tasks
8 processes killed due to insufficient RAM
"That Mac is a mess of utterly useless "anti-virus" and "cleaning" garbage. Fix it by uninstalling all that junk."
Perhaps you could point out the antivirus and cleaning stuff. That might be more helpful than telling me to fix all the junk. I am not aware of any anti-virus or cleaning stuff.
I am not aware of any anti-virus or cleaning stuff.
"Cocktail" and "TechTool" are one of many worthless "maintenance" utilities. "F-Secure" is an equally worthless non-Apple "anti-virus" product.
As long as they remain installed it is unreasonable to expect that Mac to operate properly. If you don't know how they came to be installed on that Mac no one else can possibly know.
When I installed "F-Secure" for evaluation purposes some time ago I used its uninstaller utility, which was included with its downloaded installer. They were both installed in Applications. It's a moot point though, since using that uninstaller was ineffective at eradicating its components from the sacrificial Mac on which it was installed, a typical characteristic of a poorly conceived product. The recourse in such cases is to restore from a Time Machine backup, which your report indicates spans a period of less than one full day. Since you have no memory of having installed those products, that TM backup is unlikely to contain a backup created prior to that time.
As a rule I do not permit my Macs to become corrupted with such junk, and in your case I recommend that you completely erase that Mac and reconfigure it from the ground up. When doing so, do not reinstall the junk. "Junk" in this context is a broad category that includes but is not limited to third party "cleaning", "maintenance", and "anti-virus" products.
I suggest you refer to Effective defenses against malware and other threats. Excerpted from it:
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don't want it any more.
Everything John Galt mentioned. You have so much junk on your Mac, it isn't even slightly surprising how it runs and that it's constantly out of RAM. Remove every single bit of:
Cocktail
TechTool Pro (a monstrous hog of both RAM and disk space)
F-Secure
Totally, 100%, USELESS! Remove PhoneClean, which will then also remove the constantly running process launched by com.imobie.silentcleanserver.plist. There is absolutely nothing beneficial about this app. Not even for free.
When apps you are running (or the 3rd party background additions you have added) consume too much memory, macOS will start to kill off some of its launch agents and daemons to free up more memory for your use. The agents and daemons can be restarted if they are needed, it will just take longer for them to respond, than if they are ready and waiting.
Perhaps you could point out the antivirus and cleaning stuff. That might be more helpful than telling me to fix all the junk. I am not aware of any anti-virus or cleaning stuff.
/Applications/TechTool Pro 9.app
[not loaded] com.micromat.driver.spdKernel (1.0 - SDK 10.11 - 2017-02-27) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.8 - 2017-02-27) [Support]
/Library/Checkmate/CheckmateAgent.app
[not loaded] com.micromat.driver.SPDKernel (1.0 - SDK 10.8 - 2017-01-18) [Support]
/System/Library/Extensions
[loaded] com.f-secure.kext.fsauth (0.5.0 - 2017-02-19) [Support]
[loaded] com.f-secure.relauncher.plist (2015-10-02) [Support]
[loaded] com.f-secure.trasher.plist (2015-10-02) [Support]
[not loaded] com.maintain.LogOut.plist (2017-01-13)
[not loaded] com.maintain.Restart.plist (2017-01-13)
[not loaded] com.maintain.ShutDown.plist (2017-01-13)
[not loaded] com.maintain.Sleep.plist (2017-01-13)
[running] com.maintain.SystemEvents.plist (2017-01-13)
[running] com.micromat.CheckmateAgent.plist (2017-01-18) [Support]
[running] com.micromat.TechToolProAgent.plist (2017-02-27) [Support]
[loaded] com.f-secure.fsavd-suppressor.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsavd.dbhelper.plist (2015-10-02) [Support]
[running] com.f-secure.fsavd.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsmac.firewall.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsmac.guts2downloader.plist (2015-10-02) [Support]
[loaded] com.f-secure.fsmac.licensetool.plist (2015-10-02) [Support]
[running] com.f-secure.orspclient.plist (2015-10-02) [Support]
[not loaded] com.maintain.CocktailScheduler.plist (2017-01-13)
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (2017-01-13)
[running] com.micromat.CheckmateIdleDaemon.plist (2017-01-18) [Support]
[not loaded] com.micromat.CheckmateWorkerDaemon.plist (2017-01-18) [Support]
[running] com.micromat.TechToolProDaemon.plist (2017-02-27) [Support]
[running] com.imobie.silentcleanserver.plist (2017-02-17) [Support]
Can this be deleted:
com.maintain.PurgeInactiveMemory.plist
Look for this in one of the following folders. Use Finder -> Go menu -> Go to Folder menu entry
Finder -> Go -> Go to Folder -> /Library/LaunchDaemons
Finder -> Go -> Go to Folder -> /Library/LaunchAgents
Finder -> Go -> Go to Folder -> ~/Library/LaunchAgents (the first character is a tilda ~ character)
Purge inactive Memory
