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Apple Earbuds have stopped working

so i would be listening to music or watching a video or something and my earbuds would stop playing the sound and the sound would suddenly be coming from the speaker on the phone. i would have to unplug the headphones and turn the plug around and sometimes that still wouldnt even get the sound to go back through them. now theyre like completely not working and no matter what i do i cant get them to work. are they just broken for good or is there a fix? ive never broken headphones this quickly, its only been about 3 months since i got my phone. its ridiculous honestly.

Posted on Feb 27, 2017 8:52 AM

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Question marked as Top-ranking reply

Posted on Feb 27, 2017 10:40 AM

Hi


Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

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Apple Earbuds have stopped working

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