2011 Macbook Pro Logic Board Failure

I have an early 2011 Macbook Pro running 10.10.2. I have not had many issues with the computer since I have purchased it except the occasional blue/gray screen issue. While I would be using the computer as normal, the screen would randomly go blue or gray and I would have to force shut down the computer. However, after a force shut down and a reboot, this would usually solve the problem.


A few months back, this issue occurred again and the usual force shut down and reboot did not work this time. I ended up looking up some troubling shooting techniques online and ended up resetting the SMC and it seemed to do the trick. Now this is where my problem occurs. About a week ago, I was using the computer as normal, and the same issue happened. Again, this time the force shut down and reboot did not work. So I tried the SMC reset again but this time it did not solve the problem. So again, I went online for some trouble shooting techniques to see if I could solve this issue on my own. I had no luck this time around. I decided it was best to contact apple to see if this issue could be better assisted by them. I ended up spending multiple hours online with phone representatives working through various troubleshooting techniques (most of which I had already tried on my own) and could not get the computer to boot normally. It would simply boot into a gray screen with a apple logo with a loading bar beneath it, and then would slowly load until about half way, and then the screen would just go to the gray screen of death.


After many hours, they decided it was best to take it into an apple store to have them diagnose the problem. I scheduled an appointment at my near by apple store the following day and had them review my Macbook. After a few hardware tests, they determined that the problem was a logic board failure. They then proceeded to tell me that because my Macbook is early 2011, it is now considered 'vintage' and they are not able to work on such a computer. They then gave me Apple certified repair centers that were in my area to contact to repair this issue.


I ended up calling the repair centers that night to see how much this repair was going to cost and how long the process would take. After speaking with the repair centers, and explaining my issue, all of the conversations ended at the same point. I stated that I had a early 2011 Macbook Pro logic board failure and I would need to get it replaced and installed. Each and every single repair center stated that they are unable to perform this for two reasons. 1) It was a known issue that early 2011 Macbook Pro logic boards were faulty and 2) They do not make a practice of carrying or installing faulty parts.


Now this is where I began to get confused so I did some research online and came across this

https://discussions.apple.com/thread/4766577?start=13395&tstart=0

and this

https://www.apple.com/support/macbookpro-videoissues/


I began to release that this problem occurred because Apple manufactured faulty logic boards, knew about it, and created an extended repair programme for this specific issue. Now you would think that this works out well, a repair programme extended for this specific issue, so whats the problem? This programme expired 12/31/2016. That's right, just a month after my laptop decided to break down.


I am writing this post because I have read through the other post and noticed that there are many others just like me that are experiencing the same issue just a month after the programme has ended. We should not be out of a laptop that we spent good money for expecting a premium product, just because our laptops decided to last just a bit longer than what Apple deemed was necessary for this problem. I made sure to keep this product in pristine condition throughout its life to make sure that I would get the most out of this product and it has, except for the one piece of hardware that Apple created faulty. Apple, you need to fix this issue, as myself and many others included are having this problem, and its not going away. Anyone else that is having this problem, please post and let me know if you were able to get this problem solved. In this day in age, it is very hard to be without a computer and this is a very long and frustrating process to go through in order to get my working computer back.

MacBook Pro (15-inch Early 2011), OS X Yosemite (10.10.2), null

Posted on Feb 27, 2017 2:37 PM

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Posted on Oct 27, 2017 9:37 AM

Install gfxCardStatus (https://gfx.io) and set it to "i" (integrated graphics only). It will allow your MBP to run on integrated graphics only, bypassing the discrete GPU which has the issues. This may allow your MBP to run normally, although it will have reduced graphics performance when permforming demanding graphics tasks. The alternative is replacing the logic board, which is not cost effective on a machine that old, unless gfx does not resolve the issue and you really want to keep this MBP.


There is an acknowledged bug in the current version of Cody Kreiger's Open-Source gfxcardstatus, and the developer has confessed he does not have time to fix it right now.


There is a fork off the main build by steveschow available that seems to fix that problem for current versions of MacOS such as ElCapitan and Sierra. He provides a finished .app for direct download -- you do not have to compile anything.

https://github.com/steveschow/gfxCardStatus/releases


Also note that if your Mac does not run long enough to allow gfxcardstatus to be added, this is not really practical.


In addition, Steve Schow writes that he has abandoned further development -- because there are better solutions available [for both the 2010 model and 2011 models]. In particular, the use of ArchLinux bootable CD to gain access to and re-write the EFI on the drive, and permanently disable the discrete graphics chip. This page and scroll down past the list to the blog:

Releases · steveschow/gfxCardStatus · GitHub

there are two similar procedure listed. I used the second from MacRumors as it seemed easier. I have made the Arch Linux bootable CD on another Mac, and tried this approach. I now have a perfectly-functioning MacBook Pro late 2011 15-in model with Discrete Graphics disabled. Runs just fine.

377 replies

Aug 31, 2017 3:43 AM in response to mabtng

Same Happened to me 😟 MBP pro 17" Early 2011 Logic board replaced twice and now it happened again !! , when I bought it, I was searching for power performance, since I work in post production, and Apple failed me as a company and as a device, I'm searching to buy an Asus ROG laptop and Dump Apple for good. Apple problem is they insist on using AMD's bad GPU instead Nvidia's advanced GPU. and believe it or not, I met people with latest Apple MBP 2016 versions , who faced the exact same problem!!

Aug 31, 2017 6:20 AM in response to osam_za

Mine has now been replaced twice. Just waiting for it to go again. Really angry with Apple about this. As insurance I have gone and bought a mid 2014 Macbook Pro which is still under warranty and in pristine condition. The retina display is rubbish compared to the hi res anti- glare screen on my 2011 laptop. Got the screen replaced on the mid 2014 and it has the same poxy yellow cast as the one it replaced. I'm on the hunt for alternatives. i simply can't trust Apple anymore after using their computers for 20 years. Problem after problem after problem. Here we are, the customer, losing time and money which we can't afford, while the CEO gets an $84 million share payout. Please.

Oct 1, 2017 5:28 PM in response to BergoniaC

7. Apple may offer you benefits and award privileges for your participation in the Site. 19,000 post... you get anything for that yet?

Yes, I do. I get to participate in the "Lounge" -- a forum area where 'those with lots of points' can post items that are less restricted, and can laugh joke with each other in a collegial fashion, and bring up items that are off-topic.


I have also received a few Apple promotional items of nominal value, such as an Apple coffee cup. If Apple gave me things with substantial monetary value, it COULD be considered compensation, possibly making me an Apple employee, and then Apple would have to take responsibility for what I write, which they do NOT want to do. So they are very careful not to give me anything of more than nominal or promotional value.


I speak for MYSELF, not for Apple.


Apple employees who post here all have an Apple Icon or similar clear indication of their status as Apple employees. I believe postings by Apple employees who are not from Apple support are prohibited.


I have a lot of posts because I first started reading the forums in 2001. I read and answer a few posts almost every day. You only get points for that when someone considers your post helpful, but most original posters never mark anything.

Oct 1, 2017 5:49 PM in response to Grant Bennet-Alder

So my comment was deleted again... I dont know why this time it was deleted at all. Apple is really trying to censor me.


In any case, im spending too much time posting here as it is. The way I see it this is a community forum for people to communicate and share their experiences. To keep pushing people to stop posting and instead to post to apple's feedback page is not only useless but insulting and a waste of time since most of us have done that or dont want to do it instead choosing to post our issue publicly. Even more so is telling someone to move on and get over it... its just a pointless comment. If youre happy moving on and getting over it, good for you. Its obvious the rest of us are not and we are trying to get something done about it. Again, to my understanding, that is what this forum is for, its not to discourage us from publicly posting our issues with Apple.

Oct 1, 2017 5:54 PM in response to andrewj44

I own one of those 2011 model 15-in MacBook Pro dual graphics computers. It was misbehaving when the program was about to end, so I had it tested when it was in the shop for a new trackpad. It passed. So it was not eligible for the recall program.


It is now useless, and will not boot any MacOS from any source. However, it lasted a good long time, and just because there was a recall on some of those models does not make me bitter about their failing after four years (which is also after the program had expired). My family got a lot of good use out of that computer while it was working.


It was a battery-powered computer that got moved around in a backpack for a couple of years. That treatment places tremendous stresses on equipment, and expecting it (or any computer used in that fashion) to last longer than four years in those conditions is dreaming.


Apple has already extended the warranty coverage, even for those who did not buy AppleCare, to four years. They have repaired many of these computers. They were never obligated to do even that much.


When cars are recalled, it is because they have problems that can kill or maim you. Computer failure is inconvenient, but does not rise to nearly the same level.


--------

I am sorry you feel so badly about your computer not working. I am sorry you feel cheated because you did not get it repaired again, and again, and again, until the end of time. But I most certainly do NOT agree that you are somehow entitled to more than you have already received.


If you cannot get over it, you need to pursue your quest at some other venue. As several folks have tried to explain, Apple makes no promise to read these postings, and never responds here unless your original query goes unanswered for days. It is not realistic to think that adding more vitriol to this thread will somehow improve your standing or those of others who own this model and it died after four years or more.


The recall program ended at the end of 2016, and I have seen no indications that it will be extended or restarted. I strongly recommend you 'get over it'.

Oct 1, 2017 7:12 PM in response to andrewj44

the warranty states something like Apple will repair or replace, at its discretion, any parts found to be defective in materials or workmanship.


The parts are not required to be new, they simply must be functional, and that is what they were when they were installed.


You assertion that the parts were inherently dysfunctional is something you invented.


--------

Car recalls are not always because of safety issues

Car recalls are ALWAYS done for safety issues, and nothing else. Technical Service Bulletins are used when problems that are not safety related are uncovered. These modifications or replacements are only performed when a customer presents their vehicle with the stated problem, and not otherwise. No notifications are sent. They are NOT recalls. But these Technical Service Bulletin repairs are still covered by the manufacturers.

It's an investment.

It is certainly expensive. But neither a car nor a computer is an investment. Each is a TOOL with a limited lifetime and a rapidly-declining market value.

These owners have lost valuable time /money because of this problem.

No question about it. When your tools break down, it is expensive.


But my point is that it is not unexpected. If you had a delivery business with exactly one truck and that truck broke down, and you had no other way to make your deliveries, almost everyone would call you foolish -- you need backups. You need backups of your files, and you need a backup for your computer. You need to have an old computer you can press into service, or you need to be prepared to replace that computer.


Many businesses replace their computers the day the extended warranty expires.

Oct 1, 2017 8:45 PM in response to Grant Bennet-Alder

My last say on this matter. Like others on this thread my big issue is with the handling of the GPU issue with the 2011 MBP And it's warranted

As for their phone support, I have always had a positive experience with them and they have always been sympathetic, understanding and helpful with whatever problem has existed and have always found whatever solution is within their powers. And I have always left positive feedback. There are issues I have with in store service but that's not relevant to this discussion.

Last thing I want is to have to make the switch to Windows after 20 years and I hope i don't have to.

Oct 2, 2017 5:26 PM in response to BobTheFisherman

The heart of the problem here is that they don't have the decency to handle the problem. It is their right to hide behind the TOS to prevent people from organizing but it is just lame.


One can only guess if people organizing for some pro-apple event would get censored as well...


In this case their silence is just a mix of arrogance mixed and disdain, so I guess there is still something left from before it became a phone company.

Oct 27, 2017 8:22 AM in response to Arepoli

All same thing happened to me...Genius Bar said they can't do it now, recommended our local Mac repair spot. They said they didn't do "vintage" computers anymore. I asked if I bought a logic board, would they install? They said "yes, with no warranty" for $140.00.


My question, who is the best reseller of these 2011 logicboards so I'm assured of getting a good one? Anyone out there have best reseller suggestions? Thanks.

Oct 27, 2017 9:42 AM in response to Grant Bennet-Alder

Hi Grant,


You have me excited. I was wondering if the EFI could be rewritten for this purpose. I checked the page you are linking to and the only "blog" I see is the GitHub Blog link at the very bottom. Can you be more specific about where the instructions are to create the Arch Linux boot disc?


Also since making this change to your 2011 MBP have you tried connecting an external monitor? I was under the impression the thunderbolt/displayport was hardwired to the discreet card.


Thanks!


Rod.

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2011 Macbook Pro Logic Board Failure

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