Strava Requires to be bought but is Free?

Im trying to download Strava but it wants me to update my payment information.... I just want the free app.... What is going on?

Posted on Feb 27, 2017 6:10 PM

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1 reply

Feb 27, 2017 8:19 PM in response to pff304

Do you owe money on a previous purchase?

Pay an unpaid balance in the iTunes Store - https://support.apple.com/HT203005 - additional information: https://discussions.apple.com/thread/7824884?answerId=31245423022#31245423022


Apple occasionally requires you enter a credit card as verification for your account. You can subsequently remove it if you want to. Payments (if any) in most cases will first be taken from your balance credit. A temporary authorization hold may be made - http://support.apple.com/HT201292


Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266 - "On your iPhone, iPad, or iPod touch, you can change the payment information for your Apple ID in Settings. On your Mac or PC, you can change your payment information from the iTunes Store." - More information at: https://discussions.apple.com/thread/3251676?answerId=15891166022#15891166022


How iTunes Store purchases are billed - https://support.apple.com/HT201359 - When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. Your credit card or PayPal account is then charged for any remaining balance." You can't change the payment type order. For details on how an item was paid: See your purchase history in the iTunes Store on a Mac or PC - http://support.apple.com/HT204088


Note some countries do not accept debit cards, or may require automatically renewing subscriptions to be charged to a credit card instead of account balance.


Mar 2014 post to "Apple wants me to pay to update my FREE apps? Asking for my security code and credit card info." - https://discussions.apple.com/thread/5979741?answerId=25118286022#25118286022


Feb 2017 ChrisJ4203 post in response to, "when i try to download updates for free games i get a 'verification required" message that pops up and asks for updated credit card info. why is that?" - https://discussions.apple.com/thread/7861269?answerId=31390336022#31390336022 - iTunes identification

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Strava Requires to be bought but is Free?

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