Previous 1 2 Next 17 Replies Latest reply: Mar 16, 2007 10:01 PM by ptjoe
sudirat2001 Level 1 Level 1 (0 points)
I have been trying to charge the ipod shuffle for nearly 3 days. the indicator light has never turned green. It stays amber, or blinks amber. Did I do something wrong? Help!!!

Windows XP
  • Jose M Level 4 Level 4 (1,010 points)
    If you are using a Shuffle 2nd Gen. then the flashing light is because the ipod is sync'd with iTunes, if you eject the ipod from itunes the light should go solid.

    Lights do vary depending on weather you are using a 1st Gen or 2nd Gen ipod.

    http://docs.info.apple.com/article.html?artnum=300553
  • 0Ari0 Level 5 Level 5 (4,995 points)
    I have been trying to charge the ipod shuffle for
    nearly 3 days. the indicator light has never turned
    green. It stays amber, or blinks amber. Did I do
    something wrong? Help!!!


    IF your computer is going to sleep while Shuffle is charging that will account for it never showing green...
    IF it blinks amber, then it will never show green, either.


    Here's a solution:

    1. Disconnect the iPod shuffle from the dock.
    2. Turn the iPod shuffle (Second Generation) off.
    3. Wait for 5 to 10 seconds.
    4. Turn the iPod shuffle (Second Generation) back on.

    The status light on the iPod shuffle (Second Generation) should now be green indicating that it is charged.
  • RCHO Level 1 Level 1 (0 points)
    I have been trying to charge the ipod shuffle for
    nearly 3 days. the indicator light has never

    turned
    green. It stays amber, or blinks amber. Did I do
    something wrong? Help!!!


    IF your computer is going to sleep while Shuffle
    is charging that will account for it never showing
    green...
    F it blinks amber, then it will never show green,
    either.


    Here's a solution:

    1. Disconnect the iPod shuffle from the dock.
    2. Turn the iPod shuffle (Second Generation) off.
    3. Wait for 5 to 10 seconds.
    4. Turn the iPod shuffle (Second Generation) back
    on.

    The status light on the iPod shuffle (Second
    Generation) should now be green indicating that it is
    charged.


    This is not a solution. According to the manual, the green light when docked means 100% fully charged. According to the manual, the green light when undocked means 30%-100% charged. Not the same thing.

    I cannot get my new 2nd Gen Shuffle to fully charge when docked, either. 48 hours of solid orange light. I called Apple and they claim they have never heard of this issue before and their engineers have not reported any such problem. I don't believe them after reading so many postings about this very issue.

    The best Apple support could do was this: run the iPod and check in on it every now and then to see how long it plays. If it lasts 3-4 hours, the battery is fine. If it lasts less than that, they said take it back to the store and exchange it within the 2-week period.

    As if their customers typically have several hours to burn testing a product.
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Are you connecting the dock's USB cable DIRECTLY to a USB port on the back of your iMac, or into a hub OR the "convenience" port on the keyboard?
  • Kaisaunt Level 1 Level 1 (0 points)
    I too am having the same issue that it never shows green when charging. I've been charging it now for two days. It was working for me last night got up this morning and the battery was already dead. I am ready to take this shuffle back to the store and give up!!!!!!!!!!!!!!!!
  • leg lamp Level 1 Level 1 (0 points)
    I just purchased iPod shuffle. It took about 20 hrs. for the orange light to turn green. Not sure on exact time as I was sleeping. But is was a lot more than the 4 hrs. Also I turned the sleep mode off on MacBook.
  • deggie Level 9 Level 9 (51,230 points)
    So use it now and see how long it takes the next time.
  • dieflying Level 1 Level 1 (0 points)
    I've got the second generation ipod too, and I can't get it to hold a charge either. It will blink amber as it connects, then solid for as many hours as it is connected. It gets so hot it nearly burns you as you disconnect it, and it will not turn on afterwards. It never shows a green light, it does not play music, and occasionally it will not even connect to the dock. Thought I'd throw in my input, there are many people having this problem!
  • itznic32 Level 1 Level 1 (0 points)
    i am having that same problem also.
  • 0Ari0 Level 5 Level 5 (4,995 points)
    I've got the second generation ipod too, and I can't
    get it to hold a charge either. It will blink amber
    as it connects, then solid for as many hours as it is
    connected. It gets so hot it nearly burns you as you
    disconnect it, and it will not turn on afterwards. It
    never shows a green light, it does not play music,
    and occasionally it will not even connect to the
    dock. Thought I'd throw in my input, there are many
    people having this problem!


    GET IT REPLACED! HOT to the touch is not normal.
  • 0Ari0 Level 5 Level 5 (4,995 points)
    i am having that same problem also.


    IF it's HOT to the touch and not playing AFTER charge, take it to the nearest Apple Store for a replacement.
  • osxdude Level 1 Level 1 (80 points)
    Eject in iTunes. The light will stop blinking and show a color.
  • baysidenewyork Level 1 Level 1 (0 points)
    just to add my 2 cents, I bought a Shuffle yesterday and it won't charge up to the green light either. I had it plugged into the computer all day, then I used an accessory to plug into a wall socket all night. Finally, this morning it charged to the green light, but when I took it out it was immediately back to orange.

    I am going to the store to try to exchange it. I'm concerned that if it takes a full day to recharge at this point in the game, it's only downhill from here.
  • 0Ari0 Level 5 Level 5 (4,995 points)
    just to add my 2 cents, I bought a Shuffle yesterday
    and it won't charge up to the green light either. I
    had it plugged into the computer all day, then I used
    an accessory to plug into a wall socket all night.
    Finally, this morning it charged to the green light,
    but when I took it out it was immediately back to
    orange.

    I am going to the store to try to exchange it. I'm
    concerned that if it takes a full day to recharge at
    this point in the game, it's only downhill from here.


    Since you apparently have Windows 2000:

    iPod: Proper charging procedures for Windows 2000

    Please follow these steps to properly charge any iPod on a Windows 2000 system.

    1. Connect the iPod to the Windows 2000 computer.
    2. Select the iPod in the Source pane in iTunes.
    3. Click the Settings tab for the iPod.
    4. Click the check box for "Enable Disk Use" (you may need to scroll down to see this setting).
    5. Click Apply.

    Note: You will need to manually eject the iPod when you're ready to disconnect it. Once "Enable Disk Use" is selected, the setting will stay and you do not have to perform these steps again. If Enable Disk Use is not selected, the iPod will not charge when connected to a computer with Windows 2000.

    source: http://docs.info.apple.com/article.html?artnum=304801
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