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charging ipod shuffle

I have been trying to charge the ipod shuffle for nearly 3 days. the indicator light has never turned green. It stays amber, or blinks amber. Did I do something wrong? Help!!!

Windows XP

Posted on Dec 27, 2006 7:45 AM

Reply
17 replies

Dec 27, 2006 8:00 AM in response to sudirat2001

I have been trying to charge the ipod shuffle for
nearly 3 days. the indicator light has never turned
green. It stays amber, or blinks amber. Did I do
something wrong? Help!!!


IF your computer is going to sleep while Shuffle is charging that will account for it never showing green...
IF it blinks amber, then it will never show green, either.


Here's a solution:

1. Disconnect the iPod shuffle from the dock.
2. Turn the iPod shuffle (Second Generation) off.
3. Wait for 5 to 10 seconds.
4. Turn the iPod shuffle (Second Generation) back on.

The status light on the iPod shuffle (Second Generation) should now be green indicating that it is charged.

Mar 3, 2007 1:32 PM in response to 0Ari0

I have been trying to charge the ipod shuffle for
nearly 3 days. the indicator light has never

turned
green. It stays amber, or blinks amber. Did I do
something wrong? Help!!!


IF your computer is going to sleep while Shuffle
is charging that will account for it never showing
green...
F it blinks amber, then it will never show green,
either.


Here's a solution:

1. Disconnect the iPod shuffle from the dock.
2. Turn the iPod shuffle (Second Generation) off.
3. Wait for 5 to 10 seconds.
4. Turn the iPod shuffle (Second Generation) back
on.

The status light on the iPod shuffle (Second
Generation) should now be green indicating that it is
charged.


This is not a solution. According to the manual, the green light when docked means 100% fully charged. According to the manual, the green light when undocked means 30%-100% charged. Not the same thing.

I cannot get my new 2nd Gen Shuffle to fully charge when docked, either. 48 hours of solid orange light. I called Apple and they claim they have never heard of this issue before and their engineers have not reported any such problem. I don't believe them after reading so many postings about this very issue.

The best Apple support could do was this: run the iPod and check in on it every now and then to see how long it plays. If it lasts 3-4 hours, the battery is fine. If it lasts less than that, they said take it back to the store and exchange it within the 2-week period.

As if their customers typically have several hours to burn testing a product.

Mar 13, 2007 3:33 AM in response to deggie

I've got the second generation ipod too, and I can't get it to hold a charge either. It will blink amber as it connects, then solid for as many hours as it is connected. It gets so hot it nearly burns you as you disconnect it, and it will not turn on afterwards. It never shows a green light, it does not play music, and occasionally it will not even connect to the dock. Thought I'd throw in my input, there are many people having this problem!

Mar 13, 2007 8:27 AM in response to dieflying

I've got the second generation ipod too, and I can't
get it to hold a charge either. It will blink amber
as it connects, then solid for as many hours as it is
connected. It gets so hot it nearly burns you as you
disconnect it, and it will not turn on afterwards. It
never shows a green light, it does not play music,
and occasionally it will not even connect to the
dock. Thought I'd throw in my input, there are many
people having this problem!


GET IT REPLACED! HOT to the touch is not normal.

Mar 15, 2007 8:47 AM in response to sudirat2001

just to add my 2 cents, I bought a Shuffle yesterday and it won't charge up to the green light either. I had it plugged into the computer all day, then I used an accessory to plug into a wall socket all night. Finally, this morning it charged to the green light, but when I took it out it was immediately back to orange.

I am going to the store to try to exchange it. I'm concerned that if it takes a full day to recharge at this point in the game, it's only downhill from here.

Mar 15, 2007 9:19 AM in response to baysidenewyork

just to add my 2 cents, I bought a Shuffle yesterday
and it won't charge up to the green light either. I
had it plugged into the computer all day, then I used
an accessory to plug into a wall socket all night.
Finally, this morning it charged to the green light,
but when I took it out it was immediately back to
orange.

I am going to the store to try to exchange it. I'm
concerned that if it takes a full day to recharge at
this point in the game, it's only downhill from here.


Since you apparently have Windows 2000:

iPod: Proper charging procedures for Windows 2000

Please follow these steps to properly charge any iPod on a Windows 2000 system.

1. Connect the iPod to the Windows 2000 computer.
2. Select the iPod in the Source pane in iTunes.
3. Click the Settings tab for the iPod.
4. Click the check box for "Enable Disk Use" (you may need to scroll down to see this setting).
5. Click Apply.

Note: You will need to manually eject the iPod when you're ready to disconnect it. Once "Enable Disk Use" is selected, the setting will stay and you do not have to perform these steps again. If Enable Disk Use is not selected, the iPod will not charge when connected to a computer with Windows 2000.

source: http://docs.info.apple.com/article.html?artnum=304801

charging ipod shuffle

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