Hi, OK...
#1. I still can figure out how to insert the screenshot of Sync Toy on this page, but it is asking me which box to select: One that's 2.9 MB or the one that's 3.5 MB?
#2. My Playlist is sorted according to song name from A to Z. I am currently in the "A"s and moving down the list to the next circle. None of these songs with the circle have a duplicate song above or below them. I don't completely understand your A to B explanation. Are you saying any duplicate song could be anywhere on my playlist now?
#3. No apologies necessary, and I understand (and appreciate) that you are trying to solve my problem.
#3A. Question: I had an iTunes problem last Fall and a guy named James took over my computer and told me on the phone what to do and where to go. Can you do the same thing?
#4. Sorry, I'm lost again: "If you could perhaps supply the three data points regarding the location of the media folder and details surrounding a missing track I can can then consider that information and either ask for more data or make a proposal as appropriate."
Finally, back to your reply with all the step by step graphs. I started to try that and I only got as far as your step number two before I had questions: Step #1: What do you want me to do in step one after I "click the advanced tab"? Step #2: do you want me to click "OK"? I didn't get any further.
Finally (again)... I have to leave by 3pm PST so anything you want me to do will probably have to be done tomorrow unless it won't take very long. Besides being computer illiterate I can only type with two fingers which takes time for me to reply.
Don't think for a second that I don't appreciate all your help because I DO! Things just went south today and I think we both got a little rattled......mostly me. 😉 So, I am hoping you will not give up on me and that we can solve my problem, including the one that happened today.
Just remember: For me, simple, clear, and concise "Dick & Jane" language is a good thing for me to understand. 🙂
Mark