My mobile is getting heating

Hi

Apple advises that it can be normal for your iPhone to become warm when using it and also in other situations including when charging it, first setting it up, restoring from a backup and when apps re-index or re-analyse data (such as when Photos performs background tasks after a software update). The exterior acts as a cooling surface, transferring heat from inside the iPhone to cooler air outside.

Apple also notes that charging your iPhone when it is inside certain styles of case may generate excess heat, which can affect battery capacity. If you notice that your iPhone gets hot when you charge it, Apple advises that you should remove it from its case before charging.

Ensure that you are using either a genuine Apple cable or an Apple-certified / MFi cable. If you are already doing so, try instead using another such cable. Apple also recommends using genuine Apple USB Power Adapters.

Also be sure to follow all of Apple's safety and handling guidelines, including those detailed here:

• Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
• http://help.apple.com/iphone/10/#/iphbbe12ba1
• https://www.apple.com/batteries/maximizing-performance/

If you are concerned that your iPhone gets warmer than it should do, I suggest that you contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having it checked and, if recommended, serviced:

• US: iPhone Service Answer Center - Apple Support
• Elsewhere: Apple - Support

There's many factors as to why your iPhone is getting hot/overheating.

Do you use your phone while you're charging it?

Do you close your unwanted apps once you're finished?

Make a reservation at your nearest Genius Bar. It's very hard to diagnose an overheating device if you cannot physically see it.

I use iphone 6plus. It's 26 months old and I alwzys use LifeProif Fré cases.

Within 24hrs of downloading ios 10.2.1, the camera started shaking & making clicking sounds. Turns out the camera in my model was recalled camera a while back. It was repkaced by Mac Plus in Springfield, IL.

Since replacing camera, the phone gets really, really hot. Apple's support instructed me to return to Mac Plus to see if loose wires- but Mac Plus REFUSED open phone & check their work. They said nothing could go wrong with the camera replacement & said the phone is over heating due to recent IOS issues.

I hope you have insurance. I've always purchased from Apple Store & Apple Cares plan thst I purchased extra only covers a year? I'm incredibly dissappointed!