I am using ios ver. 10.2.1
I encountered error since last 15 days in whatsapp application. I cannot save the media files of whatsapp in photos app.I have checked all the settings. Auto download is also on.
Allow whatsapp media to save is also on from setting.
I have rebooted my phone many time and i have installed fresh whatsapp more 5 time but it didn't work.
Hope i get some suggestion from your end.
iPhone 6s Plus, iOS 10.2.1
Hi, Have you found a solution to whatsapp media not saving
Hi, Have you found a solution to whatsapp media not saving
My CEO has the exactly same issue since beginning March 2017.
I tried everything, from checking all the Settings if whatsapp is allowed to store pictures automatically until reset the complete phone and at least replacing the iPhone 6+ with an brand new iPhone 7+.
But also that... no luck, he still gets the same error message.
Interesting was, that before I ordered a new iPhone, I configured the WhatsApp on an iPhone 6s.
And there it worked. And after I verified the iPhone 6+ again, the issue went back BUT some pictures started to show up in the Camera Roll. WHY??
Also I downloaded all pictures from the iphone via computer (iphone connected as a drive) and synchronized them back on the iPhone via iTunes. And my CEO told me some hours later, that some pictures are there which he couldn't save from WhatsApp. So that means they were on the mobile, but were not showing in the camera roll...
My questions in this case:
- does WhatsApp have user based settings connected to the account?
- are some settings for WhatsApp connected to the Apple ID or iCloud?
- Does the iPhone have an issue to "search/index" the WhatsApp Media folder because of something and that something gets backuped to the iCloud with the WhatsApp Backup?
I already sent multiple emails to the WhatsApp support... automated answer as usual...
- wait for the next update
- read the FAQ
Cheers
Media on my Whatsapp also doesn't get saved. All the settlements are enabled- have reinstalled it many times still the problem exists.
As this is neither a developer related question nor an Apple product, you might have better luck posting your question on an application specific or consumer iPhone forum.
Whatsapp Cannot Save Media File
