How do I fix my phone from glitching

Question

Level 1

4 points

How do I fix my phone from glitching

I have an iPhone 6 iOS 7 and my phone is glitching and I don't know what to do like I can't even type because it wouldn't let me and I've tried restarting it and it sometimes brought me to Siri or sometimes we started and then when I turn it back on I would have these random lines on it and then it's really stressing me out can you guys please help

Posted on Mar 2, 2017 4:59 PM

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Answer 1

ChrisJ4203

Level 10

236,285 points

Mar 2, 2017 5:02 PM in response to Natalia564

Standard troubleshooting steps for the phone consist of restart, reset, restore from backup, restore to factory. You test after each step. You have accomplished the restart, there are 3 more to go.

Restart your iPhone, iPad, or iPod touch - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

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