Your request could not be completed because of an error. try again later

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Your request could not be completed because of an error. try again later

When going onto iforgot trying to unlock my account after logging in, I get the following error when trying to get an email sent "Your request could not be completed because of an error. try again later"

I would normally go through security questions but we use the account I'm trying to recover for a school itunes and unfortunately I do not know the answers as someone set the account up before I worked in the school...

iPad 2, iOS 9.3.5

Posted on Mar 3, 2017 6:30 AM

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Answer 1

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chris_g1

Community Specialist

Mar 4, 2017 3:15 PM in response to Delson123

Hi Delson123,

I understand you are receiving an error when trying to unlock an Apple ID. I'm happy to provide some help for this issue.

If you're attempting this directly on your iPhone, I would first recommend attempting this on a computer. If you're already using a computer, try a different web browser if one is available.

If you continue to receive this same error, Contact Apple for help with Apple ID account security .

If your country does not appear in that article, then you can use this link:

iTunes Store - Contact Us - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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