InDesign CS6 seems slow to launch

Hi Michel,

Thanks for your response. I checked everything you suggested and even packaged the files, then launched the document from the collected folder, and this is what I am still getting:

I am hoping that my hard drive is not failing. I ran utilities and checked the hard drive and partitions, all seems fine. I can't tell if my operating memory is failing as I do not have the tools to test.

All other applications (Photoshop and Illustrator) seem fine, but I will need to run some more tests with memory heavy files to see the computer lags.

Thanks, OT.

I just ran Etrecheck for the color wheel spinning issue. Let me know what you suggest:

EtreCheck version: 3.1.5 (343)

Report generated 2017-03-04 12:17:33

Download EtreCheck from https://etrecheck.com

Runtime 1:48

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Beachballing

Hardware Information:ⓘ

iMac (27-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac13,2

1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

BANK 0/DIMM1

4 GB DDR3 1600 MHz ok

BANK 1/DIMM1

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: Unknown

Video Information:ⓘ

NVIDIA GeForce GTX 660M - VRAM: 512 MB

iMac 2560 x 1440

System Software:ⓘ

OS X El Capitan 10.11.6 (15G1217) - Time since boot: about 3 hours

Disk Information:ⓘ

APPLE HDD WDC WD10EALX-408EA0 disk0 : (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

HD Detw (disk0s2) / [Startup]: 999.35 GB (941.61 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information:ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

GenesysLogic USB3.0 Hub

GenesysLogic USB3.0 Hub

GenesysLogic USB2.0 Hub

GenesysLogic USB2.0 Hub

MediaTek Inc MT1806

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Library/Extensions

[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.12 - 2017-02-19) [Support]

/System/Library/Extensions

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.16-12 - SDK 10.11 - 2017-02-19) [Support]

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 155 Apple tasks

[running] 77 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 45 Apple tasks

[loaded] 159 Apple tasks

[running] 86 Apple tasks

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-23) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-03-03) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2016-10-29) [Support]

[running] com.brother.LOGINserver.plist (2016-06-18) [Support]

[running] com.wacom.wacomtablet.plist (2017-02-19) [Support]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2017-03-03) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-03-03) [Support]

[loaded] com.adobe.SwitchBoard.plist (2016-06-18) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-10-29) [Support]

[running] com.adobe.agsservice.plist (2017-01-26) [Support]

[running] com.bombich.ccchelper.plist (2017-03-04) [Support]

[loaded] com.malwarebytes.HelperTool.plist (2017-01-02) [Support]

[running] com.wacom.TabletHelper.plist (2017-02-19) [Support]

[loaded] com.wacom.displayhelper.plist (2017-02-06)

User Launch Agents:ⓘ

[loaded] com.adobe.ARM.[...].plist (2017-02-25) [Support]

User Login Items:ⓘ

com.adobe.SwitchBoard.monitor.plist MachInit

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Mach Init items are deprecated

Internet Plug-ins:ⓘ

AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2016-07-21) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-29) [Support]

QuickTime Plugin: 7.7.3 (2016-12-13)

AdobePDFViewerNPAPI: 15.023.20053 - SDK 10.11 (2016-12-23) [Support]

AdobePDFViewer: 15.023.20053 - SDK 10.11 (2016-12-23) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-18)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2017-02-06) [Support]

JavaAppletPlugin: 15.0.1 - SDK 10.7 (2016-06-18) Check version

3rd Party Preference Panes:ⓘ

WacomTablet (2017-02-06) [Support]

Time Machine:ⓘ

Time Machine not configured!

Top Processes by CPU:ⓘ

3% WindowServer

2% fontd

0% kernel_task

0% Core Sync

0% AdobeCRDaemon(3)

Top Processes by Memory:ⓘ

1.12 GB kernel_task

901 MB com.apple.WebKit.WebContent(5)

262 MB Finder

180 MB mdworker(9)

131 MB QuickLookSatellite(2)

Virtual Memory Information:ⓘ

11.60 GB Available RAM

6.72 GB Free RAM

4.40 GB Used RAM

4.87 GB Cached files

0 B Swap Used

Diagnostics Information:ⓘ

Mar 4, 2017, 09:01:13 AM Self test - passed

Mar 1, 2017, 04:33:56 PM /Library/Logs/DiagnosticReports/Adobe InDesign CS6_2017-03-01-163356_[redacted].hang

/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

Mar 1, 2017, 04:31:40 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2017-03-01-163140_[redacted].c rash

/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDae mon.app/Contents/MacOS/AdobeCrashDaemon

Mar 1, 2017, 01:42:47 PM /Library/Logs/DiagnosticReports/Adobe InDesign CS6_2017-03-01-134247_[redacted].hang

OT,

I am unable to paste the mac console report. I got the message that this is restricted from Apple, and the information that I tried to paste has unauthorized characters in it.