I'd like to know the same thing. My sliver iPod Nano 2GB wont turn on or respond to everything.
I got it on Christmas, working perfectly. Until today, the 27th of December 2006, that is. It was working fine all morning, until....12:00 a.m. for me. I'm getting ******, because three people that I love got me this and it's rather expensive for us.
Maybe they should recall these if this is what is happing.
Gateway Windows XP
I got my Ipod Nano christmas day and it worked
perfectly- no problems at all. I came home boxing
day, and charged it on PC ( all the itunes were
installed) and it worked fine. The day after (today
27th) I used it around 9 O'clock in the morning, it
worked perfectly and charged fine. I left it on my
bed and went out about 11 O'Clock. I came back around
3 O'Clock and it wouldn't work. It won't switch on,
charge up, and my PC and Windows doesn't even
acknowledge it when i plug in the USB port. I have
tried all my USB ports, pressing the buttons
simoutaenously like it mentions in the support, but
I have no idea what to do! Can anyone help at all
please! Thankyou x
Hello, I had the same problem. My Nano wouldn't turn on or do anything. I was going to return it(!) before I stumbled upon a solution on this site. What has happened is your ipod has frozen (dah), here is the solution. Press and hold the menu and the middle circuler butten until an apple shows up on your screen. After that, it sould be back to normal. Hope that this helps.
I'm having this problem, as well.
I got my iPod Nano 4GB back in May and it worked for about two months. I then stopped using it for about three months or so. I wanted to use it this past week and I'm having the exact same problems that are listed above.
A message comes up on my iPod with the support URL on the Apple website (http://apple.com/support) and that's all that appears (I've tried to restart and charge it both by computer and charger, but the same message appears). After plugging it into the computer, the iTunes program registers the iPod but, after unplugging it from the computer, the support message reappears.
I've gone to the support link and tried everything on it, but nothing changes and the message still appears.
After pressing the centre and play buttons on the iPod, a new message appears. On the top of the screen, it says "Disk Mode" with a half-full bar on the right, where it usually is (but the bar was completely empty earlier today, for whatever reason). In the centre of the screen is a checkmark with "OK to Disconnect" underneath it. When this screen appears (and the screen doesn't light up when this message comes up), I can't get rid of it, until I plug the iPod into the charger. Once again, the support message comes up.
I really don't know what to do, but I've seen several messages similar to this problem throughout the Apple support forums. I agree with Sporky that, if these problems keep on occuring, they should recall these iPods.
Any help would be highly appreciated!
Take a look at the two links below to see if the info provided helps at all (if you haven't seen these already)
I have the support message (saying go to the Apple support section of the site, http://apple.com/support), or, after clicking the centre and play buttons, I get a checkmark in the centre of the screen and a message saying, "OK to Disconnect," with "Disk Mode" at the top of the screen.
The issue is mainly with iTunes+Windows not exactly the iPod itself. If you notice, most of the threads you see with this issue are from people using Windows. I have been very luck as I currently am running 4 iPods (2 2nd gen nanos, 1 1st gen nano, and a 2nd gen shuffle) on Windows XP SP2 with no problems.
No, I do not get either message. I get a support icon (click here to see it: http://images.apple.com/support/ipod/images/folder_icon.gif ) and then a checkmark (the one that you see after charging your iPod/plugging it into the computer so you can disconnect it.
If you are referring to my post (I wasn't sure if you were replying to mine or the first post on the thread), I'm sure that it has nothing to do with my computer, as these errors appeared when I wasn't hooked up on the computer for several months beforehand.
My computer recognizes the iPod right away with no problems, so I'm not noticing any sort of issue with the computer or the iTunes software.
The problem relies within the iPod itself, as far as I can tell.