ipod touch (x2)connecting to itunes error 13014

Trying to load my old ipod touches to sync on Itunes but keep getting error codes 13010/13014, followed instructions but NO LUCK!

Posted on Mar 4, 2017 8:36 AM

Reply
1 reply

Mar 5, 2017 12:40 PM in response to craig6560

Hello Craig,

Thank you for using Apple Support Communities.

I see that you are having issues connecting your iPod to iTunes and getting a couple of error codes. We have a support article that addresses those error codes and some things to check if you get those when trying to connect. Take a look at this article: If you see error -5000, -69, 13010, or 13014 when you sync music in iTunes

Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipod touch (x2)connecting to itunes error 13014

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.