Error -6753 on AirPort Utility 5.6.1 for Windows

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Bob61744 Author

Level 1

9 points

Error -6753 on AirPort Utility 5.6.1 for Windows

Receive Error -6753 on AirPort Utility 5.6.1 for Windows, when doing Manual Setup or Continue.

After this error, cannot continue in Continue , or Manual Setup.

What is this, and how do I fix it?

null-OTHER, Windows 10

Posted on Mar 5, 2017 8:12 AM

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Answer 1

Tesserax

Level 10

158,190 points

Mar 5, 2017 9:23 AM in response to Bob61744

Unfortunately, Apple has not updated the AirPort Utility for Windows users. Doesn't appear promising that they will any time soon either, if ever.

You only have a few options, at this point:

Borrow a Mac.
Borrow an iOS device.
Replace your 802.11ac Extreme with a router from another manufacturer.

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Answer 2

Tesserax

Level 10

158,190 points

Mar 5, 2017 9:13 AM in response to Bob61744

A few things to keep in mind:

The latest version of the AirPort Utility for Windows was designed to work with Windows 7. It can work with Windows 8, 8.1, & 10.
That version of the utility is also not designed to administer 802.11ac base stations. You didn't mention the model number of the base station that you are having issues accessing.
If your PC is running a software firewall, it may be blocking the ports necessary to communicate with the base station.
Both IPv6 (link-local) and Bonjour are required to "find" an AirPort base station in the AirPort Utility. Bonjour would have been installed with a proper installation of the utility.

Let's start by verifying that this utility is properly installed on your Win10 computer.

For Windows 8, 8.1, or 10, the AirPort Utility for Windows will have two applications listed in the Apps & Features window: 1) AirPort & 2) Bonjour.

The AirPort Utility for Windows is 32-bit but can run on either 32- or 64-bit versions of Windows.

Installed file locations:

dnssd.dll located in C:\Windows\SysWOW64\ (32-bit)
dnssd.dll located in C:\Program Files (x86)\AirPort (64-bit)
mDNSResponder.exe in C:\Program Files (x86)\Bonjour (32-bit)
mDNSResponder.exe in C:\Program Files\Bonjour (64-bit)
APUtil.exe, APAgent.exe, & APDiskPrefs.exe in C:\Program Files (x86)\AirPort (32-bit)

Please post back your findings.

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Answer 3

Bob61744 Author

Level 1

9 points

Mar 5, 2017 9:36 AM in response to Tesserax

Tessearax,

Thx for your input. All because Apple won't update AirPort software, given their abandonment of the router business. Also, understand lack of Apple enthusiasm for updating this for the MS Windows OS's.

Until now, had many positives on the Apple AIrPort experience, until now. Did not have to deal with as many details, as other makes.

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