Why is it that when I reset my watch my activity history is lost?

Why isn't my health and activity data backup! When I change to a new phone or restore because of a problem all of my data is lost? What gives!

iPad mini Wi-Fi + Cellular (MM), iOS 6.1.3, null

Posted on Mar 5, 2017 1:05 PM

Reply
1 reply

Mar 5, 2017 5:31 PM in response to CarolTim 64

Hi


Historic Health and Activity data is stored on the paired iPhone, not on your Apple Watch.


For historic Health and Activity data to be restored from a backup after erasing an iPhone or when transferring content and settings to a new one, the iPhone must be restored from an encrypted backup.


iCloud backups are encrypted as standard. If using iTunes to back up your iPhone, it is necessary to check the option to "Encrypt iPhone backup"


More information:


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Why is it that when I reset my watch my activity history is lost?

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