I have a line across my iPhone screen

Question

Level 1

4 points

I have a line across my iPhone screen

i noticed a pixalated line running across top portion of my iphone 6s Plus (iOS 10.2.1). This line appears on every app, screen or picture. I have shut down my phone to see if it would go away but it is still there.

iPhone 6s Plus, iOS 10.2.1

Posted on Mar 5, 2017 5:55 PM

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Answer 1

mario49

Community Specialist

Mar 6, 2017 2:42 PM in response to Rebevest

Hello Rebevest,

Thank you for using Apple Support Communities.

I see that you have a line on the screen of your iPhone. This support article has information on troubleshooting screen issues on your iPhone: Get help with the screen on your iPhone, iPad, or iPod touch

Specifically for your issue:

If you see lines, missing sections, discoloration, or poor image quality

Try to restart your device. If you can't restart, force restart your device.

If this doesn't work, restore your device.

If you still see the issue after you restore, contact Apple Support.

Best regards.

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