issue: popping/cracking sound while playing music via airplay

Same issue, though it's an old one (has been present since I bought my Zeppelin almost a year ago), and is specific to the Zeppelin Wireless (other AirPlay devices on the same network do not suffer from this problem).

Obviously degraded sound quality over AirPlay versus Bluetooth, with strange crackling distortions that are frequency and volume dependent.

I think you are best taking this up with B&W support, as it does not appear to be an Apple or Apple-related issue. I hope others will chime in though because so far this is the only other report I've found of this phenomenon.

Hi guys, i exactly have the same problem here with my zeppelin wireless. When i stream from spotify through je airplay, i have a lot of crackling espacially when i am listenning to piano songs. Thought i was the only one with this problem before i come accross this post...

Hi, Is the problem solved with your zeppelin after changing to another new one?

Exactly the same issue with my zeppelin wireless bought the day before yesterday. I found it accidentally when playing the piano music by Jupiter Blues, and the same as other similar piano music. And the problem is more serious when increasing the volume. Changing to bluetooth just makes the problem not so serious, but still there and the noise a little different.

Hello Aaron! I sent my zeppelin to the technical department 1 month ago (at the distributor where I bought it). They returned my device to Bowers & Wilkins which confirmed that there was an issue with airplay. A technician told me he would confirm within one or two weeks if my device would be replaced (or refunded) or repaired...

Thank you for your notice! I contacted the retail seller and was told the issue is relevant to the quality of the music source. I found it is not true when I compared with other speaker. Unfortunately it is over replacement period (half a month). Look forward to your new progress.

Hi, got some (bad) news here... After more than one month, they (B&W) finally sent me back my zeppelin and told me they found nothing... After recalling the technical service of the retail seller (because i didn't agree with their conclusion), a technician asked me to take a video of the distortion issues (lol...) and to send them. They gave me several versions during the proceedings and now I have a defective device that cost me 700 € because they do not have the skills to find the problem. I give up the case, they just fool us.

Cya B&W and Easy-m (retail seller) you will never see me again 😉 .

Hello Ben, what's up with your Zeppelin Wireless? Did you fix the distortion issues ?