Apple USB-C Cable: No Video Signal?

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Level 1

48 points

Apple USB-C Cable: No Video Signal?

Hello,

I have a 2016 15" MacBook Pro with the Radeon 455 graphics card.

I'm trying to connect it to my LG 38" Ultrawide display, which features USB-C connectivity.

When I use the USB-C cable that came with the LG display, both charging and video work flawlessly. When I use Apple USB-C cable that came with the MacBook Pro, only charging seems to work, but no video signal is found.

Is there a reason why video doesn't work using the Apple cable?

Thanks in advance

MacBook Pro with Retina display, iOS 10.2.1, 2016 MacBook Pro w/ Touch Bar

Posted on Mar 6, 2017 3:10 PM

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Answer 1

Mar 6, 2017 3:39 PM in response to ibnabouna

Is there a reason why video doesn't work using the Apple cable?

YES, there is.

The brain-damaged cable Apple supplies is good for charging and USB-2, and NOTHING ELSE.

"This 2-meter charge cable — with USB-C connectors on both ends — is ideal for charging USB-C devices, and also supports USB 2 for syncing and data transfer between USB-C devices. To conveniently charge your MacBook or MacBook Pro from a wall outlet, pair the USB-C Charge Cable with a compatible USB-C power adapter, sold separately.*"

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Answer 2

ibnabouna Author

Level 1

48 points

Mar 6, 2017 3:36 PM in response to Grant Bennet-Alder

Well, then, I guess that explains it.

I find it really frustrating that Apple would not include a normally functioning cable with their high-end laptop. Even the throw-away LG USB-C cable that came with my display (along with 4 other cables) works better than the Apple cable.

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