Missing pictures in MS Word documents when opened with Apple Pages

Question

Level 1

8 points

Missing pictures in MS Word documents when opened with Apple Pages

I have a doc file created with MS Word 2010. When I opened this file with Apple Pages, some of the images are missing. In place of these images I get a square frame with an X inside and a question mark in the middle. Other images in the same file are there.

Here is an example:

Is there something I can do to fix this automatically? I have potentially hundreds of MS Word files with images in them on my disk. It will take a lot of hours to check them all one-by-one.

MacBook Pro with Retina display, OS X El Capitan (10.11.6), null

Posted on Mar 7, 2017 12:47 PM

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Answer 1

VikingOSX

Level 10

123,176 points

Mar 13, 2017 4:48 AM in response to Dex5

No version of Pages is a Word clone, and Apple makes no promise about its ability to accurately import, or export that Word document. You are never working on the original Word document.

Open that Word document in the free LibreOffice v5.3.3 (or later) and see if all of your images are present. If not, then you are done. If the images appear in those Word containers when viewed in LibreOffice Writer, then resave the .doc as Word .docx (2007 - 2013). Open this .docx in Pages, and see if the original missing images are now present.

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Answer 2

Mar 7, 2017 4:42 PM in response to Dex5

The key questions, besides what version of Pages you are using, is what format are the images?

Also did the file come from Windows?

Windows has its own platform specific file formats, instead of the better open standards, such as .jpeg, .png, .pdf, and .tiff that Macs use. Pages will open any file format that Quicktime recognises.

Peter

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Answer 3

Dex5 Author

Level 1

8 points

Mar 13, 2017 4:28 AM in response to PeterBreis0807

Hi Peter,

I'm using Pages: 5.6.2 (2573) on OS X 10.11.6.

The original doc file in question was created on MS Word 2010 running on Windows 7.

I cannot know the format of the image in the original doc file.

Thanks,

Dex

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Answer 4

Dex5 Author

Level 1

8 points

Mar 13, 2017 4:48 AM in response to VikingOSX

Hi Viking,

Thanks! Your suggestion to convert to the XML format solved the problem. I opened the original doc file on MS Word 2010 (where it was also created) and saved it as docx. When I then opened it with Pages I could see all the images.

Dex

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Answer 5

VikingOSX

Level 10

123,176 points

Mar 13, 2017 5:20 AM in response to Dex5

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Answer 6

Tom Gewecke

Level 10

122,034 points

Mar 7, 2017 1:59 PM in response to Dex5

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