Strange Print Problem?

Question

Level 1

8 points

Strange Print Problem?

When printing a Crossword Puzzle from ThePuzzleSociety, the print out comes out faded. But, in the same site a crossword PDF File, the Print Out is Fine(i.e. Dark). No comments Please about me being the only person on the Planet to still print off a Crossword Puzzle. In ThePuzzleSociety you have options about either downloading the Crossword or printing it directly. The Direct Print Option is when the Print Outs are faded looking(Sorry, I do not know the High Tech Term for that). Ok, a 'Work Around' is using the PDF File, but then I have the problem of the header missing in some of the prints - a real bummer when it is a Crossword.

Ok, ThePuzzleSociety uses Adobe Flash player, but when I attach my New* Cannon MG3650 printer to my Laptop using Windows 10 ALL Print Outs are fine. Maybe a Quirk with Sierra?

*I bought the new Canon printer because Canon does not offer the needed software for PIXMA MP630 to function with Sierra.

Now, someone may ask what is the Problem if I can print my crosswords using my Laptop? Well, I bought a new iMac Desk Top model and I do not like swapping the cable back and forth. Not interested in 'Wireless'.

Oh, the New iMac purchase was due to the fact that my last iMac Desk Top died(Video Card Kaput), No comment on that, except before the death of my old iMac(I guess 7 years for an Apple product is like dog years?) I was able to print off my old-fashioned crosswords every day with out any issues.

P.S. I am located In Germany so I can read German if anybody in Germany has an Answer or Suggestion.

iMac, macOS Sierra (10.12.3), Not A Professional High Tech Person

Posted on Mar 8, 2017 5:24 AM

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Answer 1

JimmyCMPIT

Level 7

29,306 points

Mar 10, 2017 6:03 AM in response to Casablanca75

if you can repost in German do so. Your post in English is a bit convoluted.

Are you printing to the MG3650 or the PIXMA when this happens?

Have you reset the Mac printing system?

Resolve printer issues on your Mac - Apple Support

Do you have the correct drivers for that printer for your iteration of OS X? If not you need to contact the vendor for the correct driver or a beta driver or something you can test?

How is the printer device connected to the computer if you are "Not interested in wireless" or don't want to switch the cable?

Are you printing from the website? If so are you printing through a "print friendly" link on the page or through the FILE>PRINT

Please keep your post concise and to the point.

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Answer 2

Casablanca75 Author

Level 1

8 points

Mar 10, 2017 6:02 AM in response to JimmyCMPIT

Thank You for your Feedback. I will repost with more detailed concise description of the problem.

To answer your Questions(Which were helpful); According to Canon and the printer test(s) I have the correct drivers for the printer to function with macOS Sierra 10.12.3. The printer works fine when printing documents, pdf files, etc. I also reset the printer, and went thru the resolve printer issues in Apple Support. The faded print still happens. Using the same USB cable, I connected the printer to a laptop using Windows 10 and the print out is not faded.

To answer this comment; Are you printing from the website? If so are you printing through a "print friendly" link on the page or through the FILE>PRINT

I am printing through the "print friendly" link on the page which gives the faded print.

Thanks to your Feedback and comments I was able to rule out a few things. I did some searching and there could be(?) a problem with Flash Player and Sierra.

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