Why isn't my iPhone 6s Plus cameras working ?

I got my phone fixed today and neither my camera on the front or back work .. it's just a black screen when I press the camera and flip it around .. can I get it fixed ? And what is the reason for my cameras not working ..?

Posted on Mar 9, 2017 1:25 PM

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4 replies

Mar 9, 2017 2:31 PM in response to Alexiss1k

Hello,


Where did you get the repair at? An Apple Store? An Apple Authorized Service Provider?

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


More info here:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

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Why isn't my iPhone 6s Plus cameras working ?

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