Photos App MacBook Pro - how to stop Dropbox?

Question

Level 1

18 points

Photos App MacBook Pro - how to stop Dropbox?

I'm trying to import photos from my iPhone 5 into Photos App on my MacBook Pro (mid-2015, OS X 10.11.6) and keep getting message that Dropbox is full. I'm NOT using Dropbox for storing photos. I store them locally on my HD and in iCloud Photo Stream (the iPhone is too old to sync to new iCloud, but my new iPad photos sync without any problems). I connect the iPhone to the MBP using the USB cord and have been getting the Dropbox message every time - but now DB is truly full (and NO photos stored there). I now can't get the photos off my iPhone because of this.

I can't for the life of me find out how to "disconnect" Dropbox from Photos. Have done a web search, tried Apple FAQs, and Help in the Photos App.

Can anyone advise?

Thanks!

MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan 10.11.6

Posted on Mar 9, 2017 3:19 PM

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Answer 1

boxerpug Author

Level 1

18 points

Mar 9, 2017 3:33 PM in response to LarryHN

Thanks, LarryHN.

I've been using Dropbox since its inception with no issue. Since I got my new MBP in November, this has been an issue. I used Aperture on my previous MBP and now that Apple is no longer supporting/developing it, I'm moving to Lightroom. I want to use Photos for my devices synching, though. I have never connected Dropbox with any of my Apple products and since this is new behaviour with Photos, I think that Photos is somehow implicated.

Does anyone else know?

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Answer 2

LarryHN

Level 10

106,142 points

Mar 9, 2017 3:37 PM in response to boxerpug

Again there is no connection or any sort between Dropbox and Photos - anything DropBox is doing is done by your use of DropBox and the setting you have set - Photos has no capability to interact with DropBox in any way no matter what you "think" - to resolve your problem you need to "think" different and contact DropBox support

Enjoy

LN

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Answer 3

boxerpug Author

Level 1

18 points

Mar 9, 2017 3:41 PM in response to boxerpug

Hi again LarryHN

Problem solved, I think. I clicked on the little gear after clicking on the Dropbox icon at the top of my screen. I chose not to sync photos (deselected the option - and oddly, it had NOT been doing that, as no photos had been uploaded to DB in the past). I now can see my iPod in Photos (which I couldn't before) and have now imported the photos. It's strange that I didn't have this problem before DB became completely full, but at least it's resolved now.

MD

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Answer 4

léonie

Level 10

200,735 points

Mar 9, 2017 11:09 PM in response to boxerpug

Change the Dropbox preferences. to open the preferences click the Dropbox menulette in the main menu bar, then the gears icon in the dialog panel. Now open the third tab "importing" and disable the import of photos.

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