Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

the app store wont let me download or update any of my apos bc it keeps bringing up billing info. how do i fix this issue amd erase the credit card off of my phone so i can be able to download and update apps again

I Ned help removing a credit card off of my account so that I'll be able and download and update the apps on my phone

Posted on Mar 9, 2017 7:51 PM

Reply
Question marked as Best reply

Posted on Mar 9, 2017 7:53 PM

You are seeing this because there is a problem with your payment information. You can try and remove the payment method, using the information here.. Change or remove your Apple ID payment information - Apple Support


However, if you have a billing issue, or you have not used that credit card before in the iTunes store, you may not be able to remove the card. See this support document for an explanation of those issues. If you can't choose None when you edit your Apple ID payment information - Apple Support

4 replies
Question marked as Best reply

Mar 9, 2017 7:53 PM in response to Miajones

You are seeing this because there is a problem with your payment information. You can try and remove the payment method, using the information here.. Change or remove your Apple ID payment information - Apple Support


However, if you have a billing issue, or you have not used that credit card before in the iTunes store, you may not be able to remove the card. See this support document for an explanation of those issues. If you can't choose None when you edit your Apple ID payment information - Apple Support

the app store wont let me download or update any of my apos bc it keeps bringing up billing info. how do i fix this issue amd erase the credit card off of my phone so i can be able to download and update apps again

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.