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How to turn dead phone on

My phone died at one percent it's been on the charger for a hour ,the screen says it's charging,but it won't turn on ..it's been a hour ..

iPhone 5s, iOS 10.2

Posted on Mar 9, 2017 7:16 PM

Reply
4 replies

Mar 10, 2017 12:11 PM in response to Smallt10819

Hello,

If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.

If your device still doesn't turn on, see what to do next.


More info here:

If your iPhone, iPad, or iPod touch won't turn on - Apple Support

How to turn dead phone on

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