iMessage icon says I have a new message but not there
iMessage icon on MacBook Pro just indicated I have a new message but when I open up the iMessage ap, nothing new shows up
MacBook Pro, OS X El Capitan (10.11.6)
iMessage icon on MacBook Pro just indicated I have a new message but when I open up the iMessage ap, nothing new shows up
MacBook Pro, OS X El Capitan (10.11.6)
Hi,
Are you saying that the number on the Dock Icon to indicate a new messages never goes away and also shows at least 1 ?
i.e. there are at least two ways of looking at the info as presented - either there is a missing messages you can't see or the dock badge is stuck with a miscount.
Try this.
Go to System Preferences > Notifications
Find the Messages settings and turn all of them Off, The Alert/Banner type, the Sounds and the Dock Bounce.
Quit Messages.
Re-open Messages.
Does the badge still appear ? If it does restart the computer as well.
Once Messages can be opened without the Dock Badge showing reset the Notifications for Messages.
8:05 pm Saturday; March 11, 2017
Hi,
Are you saying that the number on the Dock Icon to indicate a new messages never goes away and also shows at least 1 ?
i.e. there are at least two ways of looking at the info as presented - either there is a missing messages you can't see or the dock badge is stuck with a miscount.
Try this.
Go to System Preferences > Notifications
Find the Messages settings and turn all of them Off, The Alert/Banner type, the Sounds and the Dock Bounce.
Quit Messages.
Re-open Messages.
Does the badge still appear ? If it does restart the computer as well.
Once Messages can be opened without the Dock Badge showing reset the Notifications for Messages.
8:05 pm Saturday; March 11, 2017
Thanks Ralph... The problem ironically resolved itself when I did a restart of my MacBook. I will make note of your suggestion though as this is not the first time this has happened. Thanks again!
iMessage icon says I have a new message but not there