Pop-up msg: Unable to download item at this time...

Hi Apple Community, I hope someone can help this is very frustrating. I have the iPhone 6 (I should upgrade but my company issued so have to wait for them 🙂) Anyway for about 3 weeks now I've been getting this random pop-up message: "Unable to download item at this time. Please try again later." It's driving me nuts because I'm honestly not trying to download anything. I swear unless something I don't know I'm doing.

When it first started I thought maybe it had something to do with the business trip I was on at the time. I was in a pretty remote area of the US and service was kind of spotty. So thought maybe that was why I was getting that massage. But now I've been home for a week and I live in a major city and the message is still appearing.


I went to a couple of other Tech sites that said in order to remove the message go to Settings, and change to Airplane mode. But that's not right because when you get that pop-up you can't move or go to any other area of your phone.

Thanks all. really appreciate the help.

iPhone 6, iOS 9.3.2

Posted on Mar 11, 2017 12:52 PM

Reply
3 replies

Mar 12, 2017 9:58 AM in response to gennaro85

Hello gennaro85,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing a popup about "Unable to download item at this time. Please try again later." This sounds like it could be related to an app update in the App Store, so make sure all your apps are up to date and then restart your device as the shut down and start up process is important to keep the iOS software running properly. If this doesn't resolve your issue, make sure your iOS software is up to date as this helps with compatibility with apps installed on your iPhone as well as stability of your iPhone software.


App Store at a glance - iPhone User Guide
Restart your iPhone, iPad, or iPod touch
Update the iOS software on your iPhone, iPad, or iPod touch


Cheers!

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Pop-up msg: Unable to download item at this time...

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