Apple smart case

Hello ,I recently purchased an Apple smart case for my iPhone 7 and for some reason the battery doesn't appear on locked screen ,would really appreciate some help please .

Posted on Mar 11, 2017 1:08 PM

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5 replies

Mar 11, 2017 7:19 PM in response to Marty662

Hello,


Have you tried the following:

Check the charge

As you attach your iPhone to your case, a charging status appears on the Lock screen. The status also appears when you connect the case to power or disconnect from power. If you already attached your iPhone to your case, look for the charging status in Notification Center on your iPhone.

Lock screen

User uploaded file


Notification Center

User uploaded file


When your iPhone isn't in the case, you'll see a green status light when the case is fully charged.


More info here:

Charge your iPhone with your Smart Battery Case - Apple Support

Mar 12, 2017 3:04 AM in response to Gus

Thank you for the reply Gus.i only manage to see the battery notification on the locked screen for a couple of seconds when phone charging cable is plugged in .was hoping I would be able to see the status of both phone and case battery on locked screen and it would be there when ever I went to locked screen ,so I could see at a glance the status of battery.

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Apple smart case

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