Back camera not working on iPhone 7 plus

Camera on works in selfie mode, time lasp, slo mo and pano. I've had it for under 3 months!

iPhone 7 Plus, iOS 10.2.1

Posted on Mar 12, 2017 6:00 AM

Reply
1 reply

Mar 12, 2017 1:01 PM in response to Rlschwab3

Hello,


Can you provide more info? So just certain modes do not work?


Follow these steps:

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


More info here:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

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Back camera not working on iPhone 7 plus

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