Why 3D touch is not working in my iphone 7?

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Bernhard11 Author

Level 1

20 points

Why 3D touch is not working in my iphone 7?

Why 3D touch is not working in my iphone7 ? I have turned in already

iPhone 7, iOS 10.2.1

Posted on Mar 12, 2017 5:28 PM

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Answer 1

Top-ranking reply

KMB_12

Community Specialist

Mar 13, 2017 8:42 AM in response to Bernhard11

Hello and welcome to Apple Support Communities Bernhard11,

I see that you're having an issue with 3D Touch not working on your iPhone 7. I understand the importance of this feature and I'd be happy to help.

Let's start by having you restart your iPhone before testing again:

Restart your iPhone, iPad, or iPod touch

If it is still not working after the restart, check out this article for some good troubleshooting steps for 3D Touch: If the screen on your iPhone, iPad, or iPod touch doesn‘t respond to touch
Let me know if this works.
Thank you for using Apple Support Communities.
Cheers!

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Answer 2

Apr 8, 2017 1:05 PM in response to Bernhard11

I had a problem with my iPhone so I sent it to Apple Service in Bulgaria, from the store I've bought it. They sent it to me back after 10days saying my problem was software update. I don't know what they have done but after I got it my live wallpapers doesn't work no matter how longer I keep my finger on them, and my 3D touch doesn't work on 'Low'. Before I sent it to the service when I touched the screen the live wallpaper moved even if I pressed a slightly pressure. Could you help me what can I do? I can't sent it back to Apple service because I work with my phone and the first time they didn't even gave me some sort of phone to use. So, please help me!

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