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Hopster / Coupon Printer

OS X 10.10.5


Stupidly allowed Hopster to get me to install their coupon printer.


Problem is, I do not want it and I cannot locate the app.


Downloaded the file DigitalCouponPrinter-3.50.pkg


It installed something but everything is hidden and I want it off my system,


I went into terminal and put in cat /private/var/log/install.log | open -f


It generated the following:


Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: LSExceptions [0x7fc7bae07a40] loaded

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: @(#)PROGRAM:Install PROJECT:Install-924.1

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: @(#)PROGRAM:Installer PROJECT:Installer-815

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Hardware: iMac14,2 @ 3.50 GHz (x 8), 32768 MB RAM

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Running OS Build: Mac OS X 10.10.5 (14F2109)

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: TMPDIR=/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T/

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_LAUNCHED_CHILD=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_STRINGS_OVERRIDE=/Applications/Firefox.app/Contents/Resources /browser/crashreporter-override.ini

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_EVENTS_DIRECTORY=/Users/XXXXXXX/Library/Application Support/Firefox/Profiles/73bpz453.default/crashes/events

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: HOME=/Users/XXXXXXX

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: SHELL=/bin/bash

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_BINARY_PATH=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: NO_EM_RESTART=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_DATA_DIRECTORY=/Users/XXXXXXX/Library/Application Support/Firefox/Crash Reports

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.YHQ6cw1hEA/Listeners

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.wSB3Merv5U/Render

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XUL_APP_FILE=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_PROFILE_NAME=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_RESTART_ARG_0=/Applications/Firefox.app/Contents/MacOS/firefo x

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: LOGNAME=XXXXXXX

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x10000009.Installer

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: COMMAND_MODE=unix2003

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_START_OFFLINE=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_PROFILE_PATH=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_RESTART_ARG_1=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_PROFILE_LOCAL_PATH=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: USER=XXXXXXXXXXXX

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XPC_FLAGS=0x0

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: CouponPrinter Installation Log

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Opened from: /Users/XXXXXXX/Downloads/untitled folder/DigitalCouponPrinter-3.50.pkg

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Product archive /Users/XXXXXXX/Downloads/untitled folder/DigitalCouponPrinter-3.50.pkg trustLevel=202

Mar 12 14:36:07 XXXXXXXXXXXX-iMac.local Installer[9446]: LSExceptions [0x7fc7bae07a40] unloaded

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: LSExceptions [0x7fe17a429460] loaded

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: @(#)PROGRAM:Install PROJECT:Install-924.1

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: @(#)PROGRAM:Installer PROJECT:Installer-815

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Hardware: iMac14,2 @ 3.50 GHz (x 8), 32768 MB RAM

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Running OS Build: Mac OS X 10.10.5 (14F2109)

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: TMPDIR=/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T/

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: HOME=/Users/XXXXXXX

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: SHELL=/bin/bash

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.YHQ6cw1hEA/Listeners

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.wSB3Merv5U/Render

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: LOGNAME=XXXXXXX

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x1000000b.Installer

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: COMMAND_MODE=unix2003

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: USER=XXXXXXXXXXXX

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: XPC_FLAGS=0x0

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: CouponPrinter Installation Log

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Opened from: /Users/XXXXXXX/Downloads/untitled folder/DigitalCouponPrinter-3.50.pkg

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Product archive /Users/XXXXXXX/Downloads/untitled folder/DigitalCouponPrinter-3.50.pkg trustLevel=202

Mar 12 14:38:47 XXXXXXXXXXXX-iMac.local Installer[9466]: InstallerStatusNotifications plugin loaded

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: =============================================================================== =

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: User picked Standard Install

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Choices selected for installation:

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Install: "CouponPrinter"

Mar 12 14:38:49 --- last message repeated 1 time ---

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: DigitalCouponPrinter-3.50.pkg#CouponPrinter.pkg : com.hopster.pkg.CouponPrinter : 1.0

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: =============================================================================== =

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: It took 0.00 seconds to summarize the package selections.

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/XXXXXXX/Downloads/untitled%20folder/DigitalCouponPrinter -3.50.pkg#CouponPrinter.pkg

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Set authorization level to none for session

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Will use PK session

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Starting installation:

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Configuring volume "HARD DRIVE"

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Preparing disk for local booted install.

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Free space on "HARD DRIVE": 1.01 TB (1014160572416 bytes).

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Create temporary directory "/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T//Install.9466keYTwZ"

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: IFPKInstallElement (1 packages)

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Using authorization level of none for IFPKInstallElement

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: installd: Starting

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: installd: uid=501, euid=501

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Adding client PKInstallDaemonClient pid=9466, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: PackageKit: Enqueuing install with framework-specified quality of service (utility)

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: ----- Begin install -----

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: request=PKInstallRequest <1 packages, destination=/Users/XXXXXXX>

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: packages=(

"PKLeopardPackage <file://localhost/Users/XXXXXXX/Downloads/untitled%20folder/DigitalCouponPrinte r-3.50.pkg#CouponPrinter.pkg>"

)

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Extracting file://localhost/Users/XXXXXXX/Downloads/untitled%20folder/DigitalCouponPrinter -3.50.pkg#CouponPrinter.pkg (destination=/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/C/PKInstallSandboxM anager/E35D6559-2BEA-476C-B7FE-FC48A8298BFC.activeSandbox/Root, uid=501)

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: prevent user idle system sleep

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: suspending backupd

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.y9dzrC/Scripts/com.hopster.pkg.CouponPrinter.28ZO Ws

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Using trashcan path /var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T/PKInstallSandboxTrash/E35D6559 -2BEA-476C-B7FE-FC48A8298BFC.sandboxTrash for sandbox /var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/C/PKInstallSandboxManager/E35D65 59-2BEA-476C-B7FE-FC48A8298BFC.activeSandbox

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Shoving /var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/C/PKInstallSandboxManager/E35D65 59-2BEA-476C-B7FE-FC48A8298BFC.activeSandbox/Root (1 items) to /Users/XXXXXXX

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.y9dzrC/Scripts/com.hopster.pkg.CouponPrinter.28ZO Ws

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Writing receipt for com.hopster.pkg.CouponPrinter to /Users/XXXXXXX/Library/Receipts

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: Installed "CouponPrinter" ()

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: releasing backupd

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: allow user idle system sleep

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: ----- End install -----

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: 0.6s elapsed install time

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Removing client PKInstallDaemonClient pid=9466, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Running install actions

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Removing temporary directory "/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T//Install.9466keYTwZ"

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Finalize disk "HARD DRIVE"

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Notifying system of updated components

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: **** Summary Information ****

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Operation Elapsed time

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: -----------------------------

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: disk 0.00 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: script 0.00 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: zero 0.01 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: install 1.05 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: -total- 1.07 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: IFDInstallController 7A480940 state = 5

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Displaying 'Install Succeeded' UI.

Posted on Mar 12, 2017 8:14 PM

Reply
15 replies

Mar 12, 2017 8:50 PM in response to sam jones

Try both of these...


What all 3rd party extentions are you running?


EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www

.etresoft.com/etrecheck


https://www.malwarebytes.com/mac/

Mar 13, 2017 5:59 AM in response to sam jones

Is this software exhibiting unwanted behavior, such as injection of ads into your browser or other such behavior? Or is it just that you want to uninstall it and don't know how?


If you're just trying to figure out how to uninstall it, contact Hopster. They should be able to provide you with uninstall directions.


To my knowledge, this software does not act like adware, but if you're seeing indications that it does, upload that DigitalCouponPrinter-3.50.pkg file to VirusTotal:


https://virustotal.com


Once it has finished uploading and has been analyzed, post either the URL of the analysis page or the long SHA256 string shown on the analysis page.

Mar 13, 2017 8:28 AM in response to thomas_r.

Virustotal results:

File already analysed


This file was last analysed by VirusTotal on 2016-09-25 03:49:07 UTC (5 months, 2 weeksago) it was first analysed by VirusTotal on 2016-06-17 00:26:00 UTC.

Detection ratio: 0/55

You can take a look at the last analysis or analyse it again now.

------

I do want to remove it but as stated it is hidden in my system which concerns me for issues later down the road.

Mar 13, 2017 11:44 AM in response to sam jones

Interesting... I'm not yet sure how this thing is supposed to work, but it didn't install anything that would interact directly with the user. It could be shady, or it could just be something written by incompetents. 😝


Looks like it's simple enough to remove, though it provides no uninstaller. In the Finder, choose Go to Folder from the Go menu, then paste the following path into the window that opens:


/Library/Application Support/


Then click Go.


From the folder that opens, delete the Hopster folder.


Then use the same technique to go to this folder:


/Library/LaunchAgents/


Delete the file named com.hopster.couponprinter.plist.


Do the same with this folder:


~/Library/LaunchAgents/


Finally, restart your computer.


Out of curiosity, what symptoms did you see that alerted you that this was installed?


I'll be doing further analysis on this thing.

Mar 13, 2017 12:24 PM in response to thomas_r.

That is the issue. I cannot locate these folders whatsoever.


Whether through a search or how you have suggested.


It appears, based on what I see in Terminal, as it has been hidden and no name is provided.


So when I go to GO, search for /Library/Application Support/ there is not a hipster folder there, in fact there is nothing there that indicates anything other than what was previously there (ie. Apple, Adobe, etc.


Same for /Library/LaunchAgents/


Now for ~/Library/LaunchAgents/


I did find this file "com.hopster.couponprinter.plist" which regardless of how many times I searched for "hopster" or coupon it did not show up, so thank you for this.


I was attempting to grab a coupon and it instead install this software, I figured I'd be able to use app cleaner to rid my system of it, but no app appeared. Could not find anything online about it other than to use terminal to locate the install which made me concerned that it is spyware or could be such over the long haul.


I don't want things on my system that have no explicit reason for being there.

Mar 13, 2017 12:45 PM in response to sam jones

In that case, it sounds like you never installed it, or the installation didn't proceed for some reason (perhaps you ran the installer but didn't give it your admin password when asked).


Note that you shouldn't use apps like AppCleaner. They often don't fully remove apps, and sometimes remove too much. Always seek out an uninstaller from the maker of the app in question. If you can't find a proper uninstaller beforehand, think twice about installing it in the first place.

Mar 13, 2017 1:02 PM in response to sam jones

Here is the terminal report of install:


Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: LSExceptions [0x7fc7bae07a40] loaded

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: @(#)PROGRAM:Install PROJECT:Install-924.1

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: @(#)PROGRAM:Installer PROJECT:Installer-815

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Hardware: iMac14,2 @ 3.50 GHz (x 8), 32768 MB RAM

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Running OS Build: Mac OS X 10.10.5 (14F2109)

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: TMPDIR=/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T/

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_LAUNCHED_CHILD=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_STRINGS_OVERRIDE=/Applications/Firefox.app/Contents/Resources /browser/crashreporter-override.ini

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_EVENTS_DIRECTORY=/Users/XXXXXXX/Library/Application Support/Firefox/Profiles/73bpz453.default/crashes/events

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: HOME=/Users/XXXXXXX

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: SHELL=/bin/bash

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_BINARY_PATH=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: NO_EM_RESTART=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_DATA_DIRECTORY=/Users/XXXXXXX/Library/Application Support/Firefox/Crash Reports

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.YHQ6cw1hEA/Listeners

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.wSB3Merv5U/Render

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XUL_APP_FILE=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_PROFILE_NAME=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_RESTART_ARG_0=/Applications/Firefox.app/Contents/MacOS/firefo x

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: LOGNAME=XXXXXXX

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x10000009.Installer

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: COMMAND_MODE=unix2003

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_START_OFFLINE=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_PROFILE_PATH=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: MOZ_CRASHREPORTER_RESTART_ARG_1=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XRE_PROFILE_LOCAL_PATH=

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: USER=XXXXXXXXXXXX

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Env: XPC_FLAGS=0x0

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: CouponPrinter Installation Log

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Opened from: /Users/XXXXXXX/Downloads/untitled folder/DigitalCouponPrinter-3.50.pkg

Mar 12 14:35:57 XXXXXXXXXXXX-iMac.local Installer[9446]: Product archive /Users/XXXXXXX/Downloads/untitled folder/DigitalCouponPrinter-3.50.pkg trustLevel=202

Mar 12 14:36:07 XXXXXXXXXXXX-iMac.local Installer[9446]: LSExceptions [0x7fc7bae07a40] unloaded

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: LSExceptions [0x7fe17a429460] loaded

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: @(#)PROGRAM:Install PROJECT:Install-924.1

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: @(#)PROGRAM:Installer PROJECT:Installer-815

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Hardware: iMac14,2 @ 3.50 GHz (x 8), 32768 MB RAM

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Running OS Build: Mac OS X 10.10.5 (14F2109)

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: TMPDIR=/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T/

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: HOME=/Users/XXXXXXX

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: SHELL=/bin/bash

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.YHQ6cw1hEA/Listeners

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.wSB3Merv5U/Render

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: LOGNAME=XXXXXXX

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x1000000b.Installer

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: COMMAND_MODE=unix2003

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: USER=XXXXXXXXXXXX

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Env: XPC_FLAGS=0x0

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: CouponPrinter Installation Log

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Opened from: /Users/XXXXXXX/Downloads/untitled folder/DigitalCouponPrinter-3.50.pkg

Mar 12 14:38:43 XXXXXXXXXXXX-iMac.local Installer[9466]: Product archive /Users/XXXXXXX/Downloads/untitled folder/DigitalCouponPrinter-3.50.pkg trustLevel=202

Mar 12 14:38:47 XXXXXXXXXXXX-iMac.local Installer[9466]: InstallerStatusNotifications plugin loaded

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: =============================================================================== =

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: User picked Standard Install

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Choices selected for installation:

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Install: "CouponPrinter"

Mar 12 14:38:49 --- last message repeated 1 time ---

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: DigitalCouponPrinter-3.50.pkg#CouponPrinter.pkg : com.hopster.pkg.CouponPrinter : 1.0

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: =============================================================================== =

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: It took 0.00 seconds to summarize the package selections.

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/XXXXXXX/Downloads/untitled%20folder/DigitalCouponPrinter -3.50.pkg#CouponPrinter.pkg

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Set authorization level to none for session

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Will use PK session

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Starting installation:

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Configuring volume "HARD DRIVE"

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Preparing disk for local booted install.

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Free space on "HARD DRIVE": 1.01 TB (1014160572416 bytes).

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Create temporary directory "/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T//Install.9466keYTwZ"

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: IFPKInstallElement (1 packages)

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: Using authorization level of none for IFPKInstallElement

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: installd: Starting

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: installd: uid=501, euid=501

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Adding client PKInstallDaemonClient pid=9466, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local Installer[9466]: PackageKit: Enqueuing install with framework-specified quality of service (utility)

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: ----- Begin install -----

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: request=PKInstallRequest <1 packages, destination=/Users/XXXXXXX>

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: packages=(

"PKLeopardPackage <file://localhost/Users/XXXXXXX/Downloads/untitled%20folder/DigitalCouponPrinte r-3.50.pkg#CouponPrinter.pkg>"

)

Mar 12 14:38:49 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Extracting file://localhost/Users/XXXXXXX/Downloads/untitled%20folder/DigitalCouponPrinter -3.50.pkg#CouponPrinter.pkg (destination=/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/C/PKInstallSandboxM anager/E35D6559-2BEA-476C-B7FE-FC48A8298BFC.activeSandbox/Root, uid=501)

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: prevent user idle system sleep

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: suspending backupd

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.y9dzrC/Scripts/com.hopster.pkg.CouponPrinter.28ZO Ws

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Using trashcan path /var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T/PKInstallSandboxTrash/E35D6559 -2BEA-476C-B7FE-FC48A8298BFC.sandboxTrash for sandbox /var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/C/PKInstallSandboxManager/E35D65 59-2BEA-476C-B7FE-FC48A8298BFC.activeSandbox

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Shoving /var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/C/PKInstallSandboxManager/E35D65 59-2BEA-476C-B7FE-FC48A8298BFC.activeSandbox/Root (1 items) to /Users/XXXXXXX

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.y9dzrC/Scripts/com.hopster.pkg.CouponPrinter.28ZO Ws

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Writing receipt for com.hopster.pkg.CouponPrinter to /Users/XXXXXXX/Library/Receipts

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: Installed "CouponPrinter" ()

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: releasing backupd

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: allow user idle system sleep

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: ----- End install -----

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: 0.6s elapsed install time

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local installd[9470]: PackageKit: Removing client PKInstallDaemonClient pid=9466, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Running install actions

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Removing temporary directory "/var/folders/g5/rrxqxw451hx7xz382256wr7w0000gn/T//Install.9466keYTwZ"

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Finalize disk "HARD DRIVE"

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Notifying system of updated components

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: **** Summary Information ****

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Operation Elapsed time

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: -----------------------------

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: disk 0.00 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: script 0.00 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: zero 0.01 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: install 1.05 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: -total- 1.07 seconds

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: IFDInstallController 7A480940 state = 5

Mar 12 14:38:50 XXXXXXXXXXXX-iMac.local Installer[9466]: Displaying 'Install Succeeded' UI.

Mar 13, 2017 3:23 PM in response to sam jones

Just got this from hopster:


Hello,


Thanks for reaching out to us. I am sorry you didn't like our Digital Coupon printer application. Here are the steps on how to remove the application from your Mac.


1) Start the program called "Launchpad" (It is the rocket icon on the Mac toolbar )

2) On the search window, type terminal

3) Start the program called terminal


4) On the terminal prompt, type the following text:


launchctl unload ~/Library/LaunchAgents/com.hopster.couponprinter.plist


5) The driver will be uninstalled once the user clicks enter.


Please let me know if you have any further questions or concerns.

Mar 13, 2017 4:31 PM in response to sam jones

sam jones wrote:


4) On the terminal prompt, type the following text:


launchctl unload ~/Library/LaunchAgents/com.hopster.couponprinter.plist


5) The driver will be uninstalled once the user clicks enter.


This is not technically true. What that will do is unload the launch agent for now... but it won't remove any files, and thus it will load again the next time you reboot. Plus, you already said that that file doesn't exist in that location anyway.


Further, in my testing, that particular file was actually empty and non-functional, and the one that's actually functional is not featured in those instructions.


Those instructions make me more suspicious. There are a lot of weird things about this software, and though I haven't yet found anything definitive saying that it's bad, there are still some flags going up.

Hopster / Coupon Printer

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