Strange Behavior

I have noticed the following odd behavior with my desktop:


1. When external Bluetooth headphones are connected, cannot play browser audio unless iTunes is also playing.


2. Mail randomly opens on its own.


3. Screen spontaneously switches to another another screen.




Any ideas what is going on? Thanks.

iMac (21.5-inch, Late 2013), iOS 10.2.1

Posted on Mar 13, 2017 7:11 PM

Reply
3 replies

Mar 15, 2017 2:14 PM in response to standbymecv

EtreCheck version: 3.1.5 (343)

Report generated 2017-03-15 13:16:58

Download EtreCheck from https://etrecheck.com

Runtime 3:37

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.


Problem: Other problem


Hardware Information:

iMac (21.5-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,3

1 2.9 GHz Intel Core i5 (i5-4570S) CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information:

NVIDIA GeForce GT 750M - VRAM: 1024 MB

iMac 1920 x 1080


System Software:

macOS Sierra 10.12.3 (16D32) - Time since boot: about 10 days


Disk Information:

APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 999.35 GB (508.70 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:

VIA Labs, Inc. USB3.0 Hub

Generic USB Storage

Western Digital My Passport 25E3

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

VIA Labs, Inc. USB2.0 Hub

Lexar USB Flash Drive

Logitech USB Receiver


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/hosts - Count: 30


Gatekeeper:

Mac App Store and identified developers


Adware:

/Users/[redacted]/Library/LaunchAgents/com.veoh.webplayer.startup.plist

One adware file found. [Remove]


Kernel Extensions:

/Library/Application Support/Hotspot Shield

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8 - 2016-12-22) [Support]


/Library/Extensions

[loaded] com.paragon-software.filesystems.ntfs (14.2.288 - SDK 10.5 - 2017-02-01) [Support]


/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2017-02-01) [Support]

[not loaded] com.echofx.igrabber.driver.classicnoseize (1.4.0 - 2017-02-01) [Support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1 (26439) - 2017-02-01) [Support]

[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.3.3-3 - SDK 10.8 - 2017-02-01) [Support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1 (26439) - 2011-12-27) [Support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1 (26439) - 2011-12-27) [Support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1 (26439) - 2011-12-27) [Support]


Startup Items:

ProTec6b: Path: /Library/StartupItems/ProTec6b

Startup items no longer function in OS X Yosemite or later


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 161 Apple tasks

[running] 112 Apple tasks


System Launch Daemons:

[failed] com.apple.csrutil.report.plist (2017-01-12)

[not loaded] 44 Apple tasks

[loaded] 157 Apple tasks

[running] 110 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2014-11-11) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-01-10) [Support]

[running] com.bjango.istatmenusagent.plist (2016-11-25) [Support]

[running] com.bjango.istatmenusnotifications.plist (2016-11-25) [Support]

[running] com.bjango.istatmenusstatus.plist (2016-11-25) [Support]

[loaded] com.divx.dms.agent.plist (2017-02-16) [Support]

[loaded] com.divx.uninstall.converter.plist (2016-12-25)

[loaded] com.divx.uninstall.player.plist (2016-12-25)

[loaded] com.divx.uninstall.preferences.plist (2016-12-25)

[loaded] com.divx.update.agent.plist (2017-02-16) [Support]

[loaded] com.google.keystone.agent.plist (2017-01-13) [Support]

[not loaded] com.maintain.LogOut.plist (2016-12-13)

[not loaded] com.maintain.Restart.plist (2016-12-13)

[not loaded] com.maintain.ShutDown.plist (2016-12-13)

[not loaded] com.maintain.Sleep.plist (2016-12-13)

[running] com.maintain.SystemEvents.plist (2016-12-13)

[loaded] com.oracle.java.Java-Updater.plist (2017-01-31) [Support]

[running] com.paragon-software.NTFS.fsnotify.agent.plist (2016-12-30) [Support]

[loaded] com.paragon-software.facebook.agent.plist (2016-12-30) [Support]

[running] com.seagate.SeagateStorageGauge.plist (2011-12-27) [Support]

[running] com.wacom.pentablet.plist (2013-09-03) [Support]

[failed] com.wyse.MacCompanion.plist (2014-04-10) [Support] - /Applications/PocketCloud Companion.app/Contents/MacOS/PocketCloud Companion: Executable not found!


Launch Daemons:

[loaded] anacron.plist (2006-12-22) [Support]

[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-10) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-10) [Support]

[loaded] com.adobe.SwitchBoard.plist (2014-11-11) [Support]

[loaded] com.adobe.fpsaud.plist (2017-02-28) [Support]

[loaded] com.anchorfree.ajaxserver.plist (2016-02-19) [Support]

[loaded] com.barebones.textwrangler.plist (2011-11-11) [Support]

[running] com.bjango.istatmenusdaemon.plist (2016-11-25) [Support]

[running] com.cleverfiles.cfbackd.plist (2015-04-01) [Support]

[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2015-08-31) [Support]

[loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]

[not loaded] com.maintain.AutoLoginUserScreenLocked.plist (2017-01-12)

[not loaded] com.maintain.CocktailScheduler.plist (2016-12-13)

[loaded] com.malwarebytes.HelperTool.plist (2016-07-15) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2014-10-03) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-12-12) [Support]

[running] com.paragon-software.NTFS.fsnotify.daemon.plist (2016-08-29) [Support]

[loaded] com.paragon.NTFS.launch.plist (2017-01-12)

[loaded] com.rogueamoeba.hermes.plist (2009-12-29) [Support]

[loaded] com.rogueamoeba.instanton-agent.plist (2015-12-04) [Support]

[running] com.wyse.PocketCloud.plist (2013-08-30) [Support]

[loaded] net.sourceforge.MonolingualHelper.plist (2013-06-21) [Support]


User Launch Agents:

[loaded] com.adobe.ARM.[...].plist (2014-09-25) [Support]

[failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (2009-04-16) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-12-07) [Support]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (2017-03-09) [Support]

[failed] com.dtv.vgconnect.plist (2016-12-13)

[loaded] com.dtv.vgconnect.uninstall.plist (2016-12-13)

[failed] com.veoh.webplayer.startup.plist (2009-12-03) Adware! [Remove]


User Login Items:

Dropbox Application

(/Applications/Dropbox.app)

com.adobe.SwitchBoard.monitor.plist MachInit

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Mach Init items are deprecated


Internet Plug-ins:

AdobePDFViewerNPAPI: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]

Flash Player: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]

npwViewer: Unknown - SDK 10.8 (2014-11-30) [Support]

DivX Web Player: 3.7.2.365 - SDK 10.10 (2016-12-25) [Support]

AdobePDFViewer: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]

EPPEX Plugin: 3.0.5.0 (2012-01-10) [Support]

npwViewer_turn: Unknown - SDK 10.8 (2014-12-02) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

iPhotoPhotocast: Unknown (2011-12-27)

MRJPlugin: 1.0-JEP-0.9.7.5 (2011-03-24) [Support]

PepperFlashPlayer: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]

SmartCamFinder: SmartCamFinder 1.0.0.0 - SDK 10.7 (2014-12-07) [Support]

DirectorShockwave: 11.6.1r629 (2007-02-16) [Support]

QuickTime Plugin: 7.7.3 (2016-12-13)

FlashPlayer-10.6: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]

npgtpo3dautoplugin: 0.1.44.24 - SDK 10.5 (2013-04-25) [Support]

Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-18) [Support]

CouponPrinter-FireFox: Version 1.1.5 (2010-02-01)

Google Earth Web Plug-in: 7.1 (2016-08-19) [Support]

Flip4Mac WMV Plugin: 2.3.4.1 (2010-06-15) [Support]

Easy-WebPrint EX: 1.1.0 (2013-06-21) [Support]

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]

SharePointBrowserPlugin: 14.4.5 - SDK 10.6 (2014-10-23) [Support]

WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2014-07-31) [Support]

JavaAppletPlugin: Java 8 Update 121 build 13 (2017-01-31) Check version

WacomNetscape: 2.1.0-1 - SDK 10.8 (2014-07-31) [Support]


User internet Plug-ins:

fbplugin_1_0_3: Unknown (2010-02-25) [Support]

Move_Media_Player: npmnqmp 071701000001 (2009-10-14) [Support]

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

Unity Web Player: UnityPlayer version 2.6.1f3 (2015-02-04) [Support]

OctoshapeWeb: 1.0 - SDK 10.8 (2016-10-06) [Support]

RealPlayer Plugin: Unknown (2016-04-03) [Support]


Safari Extensions:

PiedPíPer - Joe Kuhns (Forked from Bogdan Matei) (2016-12-22)

PíedPiPer - Joe Kuhns - https://joekuhns.github.io (2017-03-12)

DivX Plus Web Player HTML5 <video> - © 2000-2011 DivX, LLC. - http://divx.com (2012-03-24)


3rd Party Preference Panes:

Flash Player (2017-02-28) [Support]

Flip4Mac WMV (2010-06-15) [Support]

FUSE for OS X (OSXFUSE) (2014-10-19) [Support]

Java (2017-01-31) [Support]

MacFUSE (2008-12-19) [Support]

MenuMeters (2014-10-22) [Support]

Paragon NTFS for Mac® (2016-12-30) [Support]

Perian (2011-07-23) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 490.64 GB

Destinations:

Untitled [Local]

Total size: 999.89 GB

Total number of backups: 58

Oldest backup: 1/19/17, 6:33 PM

Last backup: 3/15/17, 12:12 PM

Size of backup disk: Too small

Backup size 999.89 GB < (Disk used 490.64 GB X 3)


Top Processes by CPU:

48% com.apple.WebKit.WebContent(6)

16% launchd

12% Slack Helper(3)

5% kernel_task

4% backupd


Top Processes by Memory:

2.80 GB com.apple.WebKit.WebContent(6)

1.44 GB kernel_task

410 MB Slack Helper(3)

360 MB Messages

328 MB WindowServer


Virtual Memory Information:

5.39 GB Available RAM

149 MB Free RAM

10.61 GB Used RAM

5.24 GB Cached files

4 MB Swap Used


Diagnostics Information:

Mar 13, 2017, 04:54:22 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CC_2017-03-13-165422_[redacted].cpu_resource.diag [Details]

/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC

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Strange Behavior

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