Apple Watch causing wrist pain

Hi, I've seen some people complaing about wrist pain potentially caused by the Apple Watch. Bought mine about six weeks ago and started to feel a pain in my wrist- and hand joints on my left arm (NOT a rash or skin irritation). What are the possible causes/solutions? From a health perspective, this can't be good? If the Watch is causing the pain, Apple must have some solution even if it entails that I get a refund for the product? Again, if it is caused by the Watch, it is affecting my exercise program and it will be sad if I can't use the Watch for what I bought it for. Apple, any ideas / response? Please.

Posted on Mar 14, 2017 10:32 AM

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126 replies

Dec 12, 2017 1:16 PM in response to mlewin

Hey Mlewin. Have you found a solution to this? I just returned my apple watch series 3 I purchased last week because of the same feeling in my wrist/arm. The employee at Apple who handled my return said he's never heard of this, but there are tons of people complaining about it online. I love the watch, but can't stand the feeling it gives me.

Dec 15, 2017 5:01 PM in response to Div-man

Hi

after wearing a series 3 for a total of 15 hours two days ago I now have a skin burn on my wrist, all thanks to the watch, the size of a 2 cent coin.

apple don’t want to know about the issu, disappointing to say the least.

i returned it to Myer and received a total refund, a owner for 24 hours.

Not very happy with Apple at all, looks like this wrist burning problem isn’t going away, so beware.

Jan 1, 2018 5:39 AM in response to Div-man

It’s not just me! I got my watch 9 days ago for Christmas from my husband and I started having the pain almost immediately. It does not appear to be dermatological. The pain feels neuropathic (numbness, tingling, electrical) with the two main focal points for me being the wrist and elbow. The pain persists regardless of how the watch is worn and resolves when the watch is removed for several hours to a day.


Objectively, I do not know how the watch is causing this reaction but for me the location and temporal nature of the pain in association with use of the watch and resolution when the watch is removed, along with the fact that I have no previous history of arm pain (neuropathic or otherwise) and no other concomitant disease states that would likely cause neuropathic pain, leads me to be fairly confident in my conclusion that the watch is causing the pain.


As tempted as I am to try to stick it out, the pain is only getting worse and nerve pain can always be an indication of nerve damage. I’m so disappointed but my next step will be to look into how to return the watch. I do not suggest anyone ignore or try to preserve through this pain. Pain is your body’s way of telling you something is wrong.

Jan 1, 2018 11:42 PM in response to mlewin

I have a similar background, with similar pain. I even switched back to my old watch for a few days and felt almost immediate relief. The pain was so bad in my wrist/hand just now that I took the watch off and decided to search if others were experiencing similar symptoms. I bought my watch from Verizon, so I doubt I can take it back. Thank you for posting your experience. I will not be wearing this watch again, as nice as it has been otherwise.

Jan 11, 2018 12:07 PM in response to JerryEMIS

Hi


If you experience redness, swelling, itchiness or any other irritation or discomfort on your skin around or beneath your watch or band, then Apple recommends that you remove your Apple Watch and consult a doctor / physician before wearing it again.


Skin reactions can be a result of various causes including:


  • Allergies (eg to nickel).
  • Extended exposure to irritants (eg soap or sweat).
  • Environmental factors.
  • Wearing the band too tightly or too loosely.


More information, including tips from Apple:


Jan 11, 2018 12:07 PM in response to JerryEMIS

JerryEMIS wrote:


. . I wear it all the time, sometimes in the shower. ..


Note that:


  • Apple specifically advises against exposing Apple Watch to soap or soapy water - such as when showering or bathing - or to high velocity water.
  • Apple advises against subjecting Apple Watch to dramatic changes in temperature and/or humidity.
  • Apple Watch should be kept within the recommended ambient temperature ranges.


More information:

About Apple Watch water resistance - Apple Support

Important handling information

Keep Apple Watch within acceptable operating temperatures - Apple Support

Jan 14, 2018 4:30 AM in response to GemView

There are absolutely no scientifically accepted studies that show non-ionizing radiation to be hazardous or that it causes any kind of ill effects at all. In fact, double blind studies have repeatedly shown that people who complain of symptoms they claim are caused by WiFi, Bluetooth, cellular signals, or electrical fields from power lines can not tell the difference between when they are powered on and when they are not, consistently complaining of symptoms when they believe the devices are powered on and claiming relieve when they believe they are powered off, regardless of the actual state of the devices.


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Jan 22, 2018 3:59 PM in response to AleOmalley

Turning this off has helped, I can at least now wear the watch again, even if its for only half the day.

Thanks for your help, I thought I was going mad, I mean how could it be the watch, surly lots of people would have the same issue.

But now that I have spoken to other wears it seams to be a common issue and most people I talk to no longer wear their apple watch either.

Jan 22, 2018 4:06 PM in response to Div-man

I just googled for the same thing. My friend talked me into getting the watch series 3 for the gym. I think the watch is great as far as keeping track of everything for my workout regimen, Although I have been getting a pain in my wrist as well. As soon as I put the watch on I feel the pain within 30 minutes. As soon as I take the watch off the pain goes away within 15 minutes. I’m glad to know that I’m not the only one experiencing this.

Jan 23, 2018 8:22 AM in response to IdrisSeabright

Thank you for your message but it does not really help. I guess it is an automatic reply.


I still believe that the watch is not designed having most people in mind as the message seems to allude to, as the watch is not ergonomic.


The Apple Watch is the type of device that someone needs to try for a certain number of hours to see if it can bear it or not. In that case, I find it unfortunate that Apple does not want to take my watch back as I could not have determined if I could bear it or not at the time I bought it.

Jan 23, 2018 8:50 AM in response to GillesFK

GillesFK wrote:


Thanks a lot for this. However, I already tried that. It is a dead end. I would need to contact someone directly. I understand that you are users but hoped that Apple employees would moderate this forum.

The Hosts major function is to keep order and make sure people adhere to the terms of use. Community Specialists, also Apple employees, answer questions that have gone unanswered and can be answered with a link to a support article.

Feb 12, 2018 11:32 AM in response to Div-man

I don't have a solution for your problem, but I too have been experiencing wrist pain associated with the arm that I wear my Apple watch on. I have a Series 1 watch that gave me no wrist issues for nearly a year, but within the past month or so, I have been experiencing wrist pain and arthritic type symptoms. It was only recently when my 24 year old son started having wrist pain due to wearing his Apple watch that I realized that my wrist pain was related to wearing my Apple Watch. Is it possible that an update to the watch may be responsible for these issues? Both my son and I had worn our watches pain free without any issues for a long time. The wrist pain is relatively recent and we both started experiencing problems around the same time frame. Yes, it may coincidence, but it is something to consider.

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Apple Watch causing wrist pain

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