i hv bought new iphone 7 (november-2016), just in four months of using, now when i open camera app the screen turn out pink.
pls support to solve my issue. Spending such a huge price why apple is not working on quality issues?
iPhone 7, iOS 10.2.1
Hello Mr. SnickZ.
Thanks for your reply, i find my camera setting OK as u discuss. The problem remains in "slow-mo" mean to say when I open the camera app in day light it works good, but in low light the screen turns out pink.
And the slow- mo always remains pink (in daylight or low light(dark)
Pls assist,
Thanks
pANDI.
Greetings, pandi.9786.
I see that the photos you're taking with your iPhone 7 are turning out with a pinkish tone. I'll be happy to help you with this.
First, check to see if a filter is enabled. Open the Camera app and tap the 3 interconnected dots at the top-right corner. Select "None" if you'd like to take a picture with no effects turned on.
Camera at a glance
Take care!
Thank you for trying those steps, pandi.9786. What we'd like for you to do next is to reinstall the operating system.
How to back up your iPhone, iPad, and iPod touch -- Please be sure to have a fresh backup to keep your personal information safe.
If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device.
Enjoy your day.
The "purple" issue is caused by bad heat insulation of the camera sensor from the rest of the phone, so when you try to take a photo the heat can cause distortion of the data the image processor chip collects from the sensor and converts to digital image (when you open the camera app it puts the screen brightness to max, so even this can cause the phone to heat up). When you use the camera in low light the image chip relies more on the sensor to collect more light, so this might cause only low light pictures to be affected (especially the color black, where the sensor tries to deliver as much light possible and there just isn't one, as it is dark). When you take a photo in normal light (or with flash) there is enough light and the sensor doesn't try to replace the color black with purple.
The damage to the camera sensor caused by heat seems to be permanent and if it's in an early stage it can be fixed by a software update which just calibrates the image chip to ignore the "purple" image data. But, as you stated, this is a hardware issue and if the software update doesn't fix it, the phone should be sent to a repair center for the sensor and the insulator around it to be replaced.
Search on google: HTC ONE PURPLE TINT
https://forums.macrumors.com/threads/iphone-7-plus-pink-tint-purple-tint-camera- issue.2037858/
iphone 7 camera issue
