MacBook Air using Lion will not access My Chart - medical portal. It used to do this.
Have been to owners agent and all is fine on that side. Message says "Safari does not recognize my chart.piedmont.login".
iMac, Mac OS X (10.7.3)
Try another browser (Chrome, Firefox, Opera etc).
If she has extensions installed disable them in Safari's preferences > Extensions tab.
You can also try resetting Safari to remove all cached data & history.
Safari > Reset Safari is where you do that.
You need to provide more info stating what exactly happens - any error messages, dialogs or blank pages etc. What else is different about the other Mac - What OS X version? What Safari version? Get those from the 'Safari menu > About Safari' and 'Apple menu > about this Mac'.
You can also contact the site about your issue - they may be able to help.
Apple have ended Lion support so you will need to use a browser from another company if Safari does not work correctly.
If the Macbook Air is supported you could possibly upgrade the OS, everymac.com or mactracker.ca are easy ways to see what that model can run.
Good luck
bcand wrote:
Message says "Safari does not recognize my chart.piedmont.login".
That does not look like a valid website address. Have you tried…
Yes.This works on my Mac and my MacBook Air. It's my wife's MacBook Air that will not log on.
Thanks for your help. I think that safari is "Lion" and needs to be updated.
My Mac and MacBook are Sierra.
safari wont access a website - my chart
