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My iPhone 6 is telling me that my storage is full. But when I add up all my apps, I should have at least 4GB of free space. This happened with my last phone too, so it doesn't look like a hardware issue. I took it to the Apple store and they had me do a hard reset, but that only freed up a little space and it quickly became full again. Any suggestions?
iPhone 6s
I had this same problem - iTunes showed about 34GB of used storage space as "other". I deleted my Facebook app from my iPhone and reinstalled it. This cleared up all 34GB.
I had this same problem - iTunes showed about 34GB of used storage space as "other". I deleted my Facebook app from my iPhone and reinstalled it. This cleared up all 34GB.
Thank you for the reply. Yes, I went through my apps and deleted old videos/photos completely. I am still being told I have less than 1 GB of storage available, despite the fact that if I add up all of the data taken up by my apps, it shows I should have well over 4 GB of space available.
Hello,
Use iTunes to check the storage on your iOS device
More info here:
Check the storage on your iPhone, iPad, and iPod touch - Apple Support
Thank you for the reply! I tried that and apparently I have over 4GB of data on my phone. That seems pretty high to me and I can't seem to find out where it all comes from (aside from apps). Is there a method to weed out the source of all the data on my phone?
Dthurber11081,
Go to Settings > General > Storage & iCloud Usage under STORAGE go to Manage Storage. It will then show the apps that are using your storage listed in order of usage.
Then focus on the apps with the most storage and delete data as appropriate. Large videos and podcasts that take up a lot of storage, can often times be deleted because you can usually download them again if you want view them.
Note: deleted photos are not necessarily deleted from the phone. You may have to go to Photos > Albums > Recently Deleted and delete them from there to truly free up storage.
Let us know how it turns out.
Hi, yeah I know how to check my storage on the phone itself and through itunes, problem is they show different informaiton. They don't add up, according to itunes I should have over 5GB free and according to my (iPhone 5C) itself there is close to 0KB avaliable. This is becomign a huge problem because it's affecting the function of the phone occasionally too but clearing space does nothing?
Dthurber11081,
You may be able to find an app in the Appstore that helps.
However, be aware that the operating system (iOS) takes several GB worth of storage.
Good luck.
Okay what exactly is the 4GB of data? Documents & Data? Videos? Other?
The document I provided goes into detail what each one means.
As said above above iOS takes a few GB of storage.
iPhone says my storage is full, but it's not...
