iphone 7 slow internet

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Level 1

6 points

iphone 7 slow internet

my brand new iphone 7 is extremely slow when connecting to internet pages. I have cleared history, reset the internet settings, and nothing has worked. I have compared it to 2 other phones on the same account and same service and they are much faster (iphone 5s and another iphone 7).

iPhone 7, iOS 10.2

Posted on Mar 20, 2017 4:41 AM

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Answer 1

LucoBrasi

Level 5

5,702 points

Mar 20, 2017 5:38 AM in response to atasin11

Take a look at this Apple Support article:

https://support.apple.com/en-us/HT204051

Reset your network settings.

Settings - General - Reset - Reset Network Settings

Reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

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Answer 2

Mar 20, 2017 5:59 AM in response to atasin11

Hi

Try iPhone on other wifi network friend or coffee shop if it still the same return

To place of purchase or make an appointment at Apple store.

Cheers

Brian

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