Sierra Mail Preview pane stuck closed

For the life of me, I can't get Sierra's Mail Preview pane to open. I closed it so as to not load the contents of a spam email, then as I have in the past, I hover my cursor over the far right edge of the Mail viewer window, make sure the cursor changes into the appropriate icon showing I can reveal the preview pane, but when I click, hold and drag left, the preview pane won't be revealed.


I'm using a Magic Trackpad 2, and I thought it may have been a glitch with pressing/holding and dragging, but that doesn't seem to be the issue.


I've quit and restarted Mail. I've restarted my Mac.

I opened a .plist for Mail to see what I could find.


There is an entry for:

NSNavPanelExpandedStateForSaveMode and I set that to NO (was YES).

That didn't help.


There's an entry for:

NSNavPanelExpandedSizeForSaveMode and it was set to a size that appeared to be the preview pane being CLOSED. So I reset it to the same size for the is value: NSNavPanelExpandedSizeForOpenMode


But that didn't help.


Any ideas how to fix this?

Thanks.

iMac with Retina 5K display, OS X El Capitan (10.11.1)

Posted on Mar 20, 2017 2:40 PM

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Posted on Apr 26, 2018 8:58 AM

I just now stumbled upon the answer! You must first be sure you're NOT in the classic layout. (Mail/Preferences/uncheck the classic layout.) Then, put your cursor on the far right side of the Mail screen until you get the sideways "T" cursor (not the double arrow cursor that enlarges the screen.) With the sideways "T" cursor, drag the right-hand edge of the screen to the left. At first, it will look like nothing is happening, but keep going left and then the Preview Pane will appear like magic. Once you select a message, then the Preview Screen will populate. Good luck! 😉

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Question marked as Top-ranking reply

Apr 26, 2018 8:58 AM in response to Kevin Callahan

I just now stumbled upon the answer! You must first be sure you're NOT in the classic layout. (Mail/Preferences/uncheck the classic layout.) Then, put your cursor on the far right side of the Mail screen until you get the sideways "T" cursor (not the double arrow cursor that enlarges the screen.) With the sideways "T" cursor, drag the right-hand edge of the screen to the left. At first, it will look like nothing is happening, but keep going left and then the Preview Pane will appear like magic. Once you select a message, then the Preview Screen will populate. Good luck! 😉

Jun 16, 2018 5:58 PM in response to michael gardner

I have just been driven insane for over an hour trying to get the up arrow to reveal my preview pane. I'd expanded the list so I could do some bulk deletion of a way too big inbox - and the preview pane wouldn't re-open. I tried everything advised in this post and nothing worked. NOTHING! Frustration set in and in a fit of pique I furiously rubbed the arrow up and down the mail list, keeping the trackpad pressed down - and suddenly, which I wasn't expecting at all, after a few shoves, the pane reappeared! YAY! I had been trying to stay in the zone of the dot and the bottom line, but moving the arrow into the mail list section itself did the trick for me. I no longer need gin!

Mar 21, 2017 9:48 AM in response to Kevin Callahan

Before proceeding , if you open IMAP account there are three columns and if you drag ( by placing the cursor over the vertical lines joining the columns ) to extreme right and once again you try to drag towards left side it is malfunctioning and you are not able to to view the third column ( preview window ) .Is the issue similar to it ?

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Jul 31, 2017 4:05 AM in response to Kevin Callahan

I was baffled by this too, but finally managed to get it back. Go to preferences and select 'Use Classic Mode', then drag the preview pane up from the bottom (as you would have done on the far right edge but instead from the far bottom edge). Go back to preferences and untick 'Use Classic Mode', the preview pane should magically reappear on the right hand side.

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Sierra Mail Preview pane stuck closed

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