MacBook Pro 2015 won't wake up

Question

Level 1

9 points

MacBook Pro 2015 won't wake up

After my MacBook got to sleep from alone following the system settings I could not wake it up.

It showed for less than a second the login screen after this the screen turned black and nothing happened. Backlight was still on.

Could only shutdown the system by holding the power button.

Has somebody else experienced such problems.

MacBook Pro with Retina display, macOS Sierra (10.12.3)

Posted on Mar 20, 2017 2:46 PM

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Answer 1

SnowGepard Author

Level 1

9 points

Mar 20, 2017 10:58 PM in response to DonH49

I have done this. Done all kinds of reset even a clean install and a visit at the genius bar where they told me that my computer has no hardware problems.

Got this problems since I installed Sierra. It seems like the problems occur much often when a display is connected.

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Answer 2

kaz-k

Level 9

51,084 points

Mar 21, 2017 12:46 AM in response to SnowGepard

If your Mac doesn't sleep or wake when expected - Apple Support

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Answer 3

DonH49

Level 6

16,716 points

Mar 20, 2017 3:34 PM in response to SnowGepard

first step is do an SMC reset.

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Answer 4

SnowGepard Author

Level 1

9 points

Mar 21, 2017 1:34 AM in response to kaz-k

Tried also all of this steps but with no success.

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Answer 5

Gresh3

Level 1

4 points

Oct 9, 2017 5:31 PM in response to SnowGepard

Open a Terminal Window

type sudo pmset -a hibernatemode 0

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